Undergraduate Degree

  • University of Maryland , College Park , MD

Graduate Degree

  • Emerson College , 2009 , Boston , MA

I firmly believe that every patient, regardless of age or skills, has the right to communicate to the best of their ability and in the most accessible method, during an inpatient admission. I am inspired every day by my patients' resilience and continually learn from and with them about the power of communication in healthcare.


Rachel Santiago, MS, CCC-SLP is a speech-language pathologist an Clinical Coordinator of the Inpatient Augmentative and Alternative Communication Program (ACP). She received her master's degree in Communication Sciences and Disorders from Emerson College and began working at Boston Children's Hospital in 2011 following several years in the school system working with children with special needs.

As a speech-language pathologist in the ACP, Rachel provides bedside augmentative communication and communication access solutions for patients in the acute care setting through evidence based assessment and intervention practices. In addition to providing direct patient care, she coordinates inpatient efforts including research, education, and program development. Rachel is a graduate student supervisor for Boston area universities, member of the international Patient-Provider Communication Network, published author, and lecturer at the national and international level.


  • American Speech-Language-Hearing Association, Speech Language Pathology