The Physician Relations and Outreach (PRO) Team is dedicated to creating an exceptional experience for primary care physicians and other members of a patient’s care team when they work with Boston Children’s Hospital. Whether you are a primary care physician, a referring specialist, or a practice manager, Boston Children's Hospital strives to:
- be a reliable, collaborative, and indispensable partner in delivering the best quality pediatric care and service to your patients and their families
- respect your clinical expertise
- respect your time
- provide accurate, timely, and comprehensive information about your patient's health
- maintain a consistent experience for you as a healthcare professional
Physician Relations and Outreach Team members
Medical Director, Integrated Care
Assistant Professor of Pediatrics, Harvard Medical School
Richard P. Lynch
Senior Director, Physician Relations & Outreach
Kayla Mantegazza, PMP
Manager, Physician Relations and Outreach
Program Manager, Physician Relations and Outreach
Project Coordinator, Physician Relations and Outreach
Feedback and concerns
To provide the best possible experience for you and your patients, we need to know how we're doing. If you have feedback about your experience with Boston Children’s Hospital — be it positive or negative — or if we didn’t meet your expectations, please email us at firstname.lastname@example.org
You can also call 617-919-3002
We'll work to improve and/or resolve the situation whenever possible. The PRO inbox and voicemail box are monitored Monday to Friday from 8 a.m. to 5 p.m., and the PRO team responds to feedback and concerns within one business day.
Visiting Specialist Rounds
The PRO team's Visiting Specialist Rounds (VSR) bring Boston Children’s Hospital specialists to primary care practices in local communities to discuss challenging clinical topics.
VSRs typically take place mid-day (or another convenient time) for an hour at the primary care provider’s practice. While the format is flexible and dynamic, typically the time is equally split between the specialist's presentation on a topic and subsequent discussion.
For more information or to request a VSR, please contact:
Boston Children’s Hospital Physician Relations and Outreach