Physician Relations

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The Physician Relations and Outreach (PRO) team is dedicated to creating an exceptional experience for primary care physicians and other members of a patient’s care team when they work with Boston Children’s Hospital. Whether you are a primary care physician, a referring specialist or a practice manager, the PRO team strives to:

  • be a reliable, collaborative and indispensible partner in delivering the best quality pediatric care and service to your patients and their families
  • respect your clinical expertise
  • respect your time
  • provide accurate, timely and comprehensive information about your patients' health
  • maintain a consistent experience for you as a healthcare professional

The Physician Relations and Outreach Team members

Richard Antonelli, MD
Medical Director, Physician Relations and Outreach, and
Medical Director, Integrated Care





Richard P. Lynch
Director, Physician Relations and Outreach





Holly MacMillan
Manager, Physician Relations and Outreach






Feedback & Concerns

To provide the best possible experience for you and your patients, we need to know how we're doing. If you have feedback about your experience with Boston Children’s Hospital—be it positive or negative—or if we didn’t meet your expectations, please email us at:

Phone: 617-919-3002

We'll work to improve and/or resolve the situation whenever possible. The PRO team responds to feedback and concerns within 1 business day.

The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital 300 Longwood Avenue, Boston, MA 02115 617-355-6000 | 800-355-7944