Current Environment:

As of January 2, 2021, we are asking families to use the MyChildren’s Patient Portal for all nonurgent and routine communications. This allows our staff to properly triage and direct your message to the appropriate member of your care team for a quick and complete resolution. Examples of nonurgent messages include:

  • prescription renewals, including controlled substances (unless you are out of medication)
  • scheduling questions
  • nonurgent clinical questions (such as questions about your care plan)
  • other nonurgent questions for your provider
  • ordering durable medical equipment (DME)

Using the MyChildren’s Patient Portal lets you bypass hold times on the phone and receive a reply within two business days. You can also use the portal for features such as scheduling follow-up visits at a time most convenient for you, completing pre-check-in activities, and accessing updated information on COVID-19. You can learn more and sign up for the MyChildren’s Patient Portal here.

Information to know before and after your child is diagnosed

Family centered neurologic care

Everyone on the Boston Children’s Neurology team, from child neurologists to nurses to social workers, is dedicated to helping each child reach his or her highest potential. We draw upon many experts, but families are our best partners in care.

This section provides practical information we hope you will find helpful. Click on the links below to learn about: