Volunteer Services

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Volunteer Services

We are fortunate that there are so many individuals interested in volunteering at Boston Children's Hospital.  We presently have a diverse, trained group of more than 1,200 individuals who selflessly devote thousands of hours each year to support the hospital staff and our patients and families.  Whether playing with children during wait times or helping families find their way in the halls, the volunteers at Boston Children's Hospital make a difference providing a special human connection that often eases the stress for patients and families going through difficult times.

Thank you for your interest in joining Boston Children's Hospital Volunteer Services!
Applications for a September 2016 start will be accepted starting May 2nd until open positions have been filled.  Applications will be considered on a first come, first served basis.  Please see below for instructions on applying to the General Volunteer Program.


Overview of Volunteer Roles:

Volunteers at Boston Children's Hospital perform a wide array of duties throughout the organization.
Here is a brief description of the two main roles which are open to volunteer applicants.

  • Inpatient/Clinic Volunteers - Interact with patients, siblings and families at the bedside, in the playroom or waiting room area to provide opportunities for developmentally appropriate play and socialization which may include holding infants/toddler, engaging in art, reading and taking part in structured activities with patients.  Additionally, the volunteer would assist their supervisor with any other needs, such as unit programming, preparing materials for special events and helping organize and maintain a safe, clean environment while assisting with toy washing.
  • Customer Service Volunteers - Create welcoming atmosphere at main entrance of hospital and provide way finding assistance to all patients, families and guests.  Assist patients and families at time of discharge from the hospital.  Additionally, customer service volunteers engage with patients and siblings through play-based activities in The Hale Family Center for Families.

Volunteers are allowed to play with children or to complete non-medical tasks.  Volunteers must be mindful of patient privacy and confidentiality is respected at all times-individual illnesses are not discussed.

General Volunteer Program

Minimum Commitment:
Four hours per week for one calendar year

18 Years or Older

Must be able to volunteer during standard business hours - Monday through Friday 8:30 am to 5:00 pm.
Limited Evening or Weekend shifts available.

How to Apply:
Applications consist of the Application Form and one Reference Form.

Click the link below to access our application form:
General Program Application

The Reference form can be downloaded by clicking the following link:
Reference Form

Reference Forms must be submitted via e-mail by the reference of choice to volunteer@childrens.harvard.edu

Applications will not be considered until ALL items have been received.
You will be contacted by a staff member within 7-10 business days upon receipt of both the application and the reference form.

Once You are Accepted, the following steps are mandatory:
Complete Massachusetts and federal criminal background check
View Online Orientation Presentations
Attend a 3.5 hour training session
Complete health screening at Occupational Health.  You will be asked to provide documentation for the following health needs.

  • Rubella/Measles
  • Rubella/German Measles
  • Mumps
  • Varicella/Chicken Pox
  • Tuberculosis Screening
  • Flu Vaccine (if volunteering between December and April)

The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital 300 Longwood Avenue, Boston, MA 02115 617-355-6000 | 800-355-7944