Current Environment:

Whether this is your first visit to Boston Children's Hospital, or one of many, we know the experience can be stressful for you and your family. Planning ahead and being prepared will help ease your concerns and decrease your wait.

New patients

Your arrival

When you arrive at our location on the fifth floor at 333 Longwood Ave. (across the street from main entrance at Boston Children's Hospital, above Bank of America and the Blood Donor Center), one of our staff at the check-in desk will verify your personal and insurance information and collect the co-pay (usually $10 to $20) for your visit.

You will then go to the waiting area where you will be asked to answer questions regarding your health history.

What to expect during your appointment

The Adolescent/Young Adult Medical Practice offers primary and consultative care. To prepare for your primary care visit, please bring your immunization records with you. For consultant care, please bring your medical records from your doctor.

Select your program below for specific information on what to expect:

After your appointment

After the doctor has seen you, you will stop at the checkout desk to make any follow-up appointments.

Important information about doctors' notes

Please remember to ask for any letters for school, gym notes, prescription refills, and other requests before you leave the office. At anytime, please do not hesitate to ask one of our staff for assistance or information.

Return patients

Because demographic and insurance information is verified at every visit, please bring your insurance card every time you come to Boston Children's. If your insurance, address, or phone number changes, please contact the office so we can update it. This will help us in the event we need to contact you to change your appointment.

If x-rays are needed on your return visit, please plan to arrive at least 45 minutes before your appointment. Traffic and parking in the Longwood Medical Area can often be congested. Please take this into account when you plan when to leave for your visit.

For more information

For further questions, please call:
617-355-7181, press option #3

One of our representatives can answer your questions quickly and thoroughly. We look forward to working with you.

Resources and support

Log in to the Patient Portal Here

Center for Young Women’s Health

Explore the Center for Young Women's Health's website for in-depth information on issues affecting teen girls today, including healthy eating, nutrition, and eating disorders. Designed specifically for teen girls, the site offers helpful and fun health FAQs and information including:

  • quizzes
  • online chats
  • newsletters

Online Health Chats - Chat with Us!

Our chats are intended as a safe place for girls aged 13 to 22 to ask questions and discuss concerns about important health issues. Our chats generally meet once a month, for an hour each, and are moderated by experts from Boston Children's Hospital. If you are a teen girl or young woman with endometriosis, MRKH, or PCOS, and you are interested in joining one of our support chats, please click the link below to see if you are eligible. Please remember, however, that the chats are not meant to replace individualized professional medical care. Rather, they are a place to share support and general information. We hope you can join us!

At Boston Children’s Hospital, we aim to solve some of the world’s greatest pediatric health problems. Some ways we do this stem from scientific research: Understanding diseases deeply — even at the cellular or molecular level — leads to new drugs and therapies. Other discoveries arise from moments spent at patients’ bedsides, when doctors and nurses see opportunities to improve care. This approach, which we call “clinical innovations,” often requires us to develop entirely new tools or come up with inventive strategies. This creative form of innovation is the path by which many major improvements in health care have been made.

At Boston Children’s Hospital, we believe that patients and families deserve to know whether the hospital where they have chosen to receive their care meets the highest standards and is committed to excellence. Through our Program for Patient Safety and Quality, we continually monitor and improve the care we provide to our patients. Since the diseases and chronic conditions that affect children and adolescents are quite different from those of adults, it is often not appropriate to use adult measures to evaluate the quality of pediatric care. That’s why we have taken a leadership role in developing scientifically sound methods to measure the quality of care provided to all children and adolescents.