For Patients & Families | Update Your Information

Boston Children's Hospital patients can update their address, insurance information, and primary care provider on the MyChildren's Patient Portal.

• Log in to the MyChildren's Patient Portal.
• Select account from the menu.
• Then select my contact information.
• Update your address under contact information.

• Log in to the MyChildren's Patient Portal.
• Select billing from the menu.
• Then select insurance summary.
• Update your insurance on file.

• Log in to the MyChildren's Patient Portal.
• Select messages from the menu.
• Then select non-medical messages.
• Send referral information to your care team.

Need help with the MyChildren's Patient Portal?

Call Digital Health Customer Service at 617-919-4396. Available from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday.

• Complete the form with the updated information.
• Submit the information for review.
• Expect two business days to update your record.

Need help with updating the patient or guarantor name?

Call Patient Financial Services Customer Service at 617-355-3397. Available from 8 a.m. to 5 p.m. Monday through Friday.