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Warning

Recall Alert

There is a voluntary recall of some nasal sprays. Learn more

Update your information

Boston Children's Hospital patients can update their address, insurance information, and primary care provider on the MyChildren's Patient Portal.

Change address

  • Log in to the MyChildren's Patient Portal.
  • Select account from the menu.
  • Then select my contact information.
  • Update your address under contact information.

Update insurance information

  • Log in to the MyChildren's Patient Portal.
  • Select billing from the menu.
  • Then select insurance summary.
  • Update your insurance on file.

Submit referral information

  • Log in to the MyChildren's Patient Portal.
  • Select messages from the menu.
  • Then select non-medical messages.
  • Send referral information to your care team.

Need help with the MyChildren's Patient Portal?

Call Digital Health Customer Service at 617-919-4396. Available from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday.

 

Change patient or guarantor name

  • Complete the form with the updated information.
  • Submit the information for review.
  • Expect two business days to update your record.

Need help with updating the patient or guarantor name?

Call Patient Financial Services Customer Service at 617-355-3397. Available from 8 a.m. to 5 p.m. Monday through Friday.