Pilonidal Care Program | Your Visit

Prior to your first visit:

Pilonidal patients:

  • Please ensure that your child is bathing (shower or bathtub soak) twice a day if possible. This will help the healing process for your pilonidal disease so at your first visit we are able to initiate treatment.
  • If your child is hirsute, you may shave their gluteal crease to decrease the likelihood of hair entering pilonidal pits or wounds in their gluteal crease. Do not shave 2 weeks prior to your visit with us.
  • Please watch our informational video regarding our clinic and treatments provided on the "Overview" tab on this webpage.

Hidradenitis suppurativa patients:

  • You do not have to shave prior to your visit with us. If you do shave, please do not shave within 2 weeks prior to your visit with us.
  • If you are using topical Tretinoin cream, please discontinue use 3 weeks prior to your visit with us. You may resume afterwards.

Initial Visit:

  • Please plan to arrive at least 15 minutes early for your first appointment. You will see us at our Waltham location on the 2nd floor. There is a free parking garage at this location.
  • You will fill out paperwork regarding your child’s pilonidal disease as well as information regarding past medical history, current medications and allergies.

Your Child's Exam:

 Once you are called into the exam room, you will be seen by a PA or physician who will go over our clinic and treatment plan options and answer any of your questions/concerns. We will then do a physical examination of the area and discuss if we are able to perform a laser hair removal treatment and/or complete a pit picking procedure. We are able to perform these in Waltham at your first visit if we decide it is the best treatment plan & you wish to proceed.


  • You will likely be asked to follow up with us in 6-8 weeks. You can schedule an appointment by calling 617-919-6279.

Please do not hesitate to ask our staff for assistance or information at any stage of the process. You can also reach the medical team via email for non-urgent questions. We do not recommend email in case of urgent issues.