Call for Appointments 978-535-1110
Call for Appointments 978-535-1110

Pediatric Health Care Associates (PHCA) | COVID-19

 

UPDATED 4/6/20

PHCA is now scheduling a limited number of appointments for drive-thru COVID-19 testing.

To be scheduled, patients must be symptomatic, have completed a visit with one of our providers, and be able to travel by car to our testing site at the Peabody office. Symptoms of COVID-19 include fever, cough, sore throat, or body aches.  

We are utilizing virtual visits for symptomatic patients. An Active MyChart Patient Portal account is required for an online virtual visit. To help facilitate HIPAA compliant communications between PHCA and our patients, we strongly recommend that every family at PHCA have an active MyChart account. Patients over age 13 will require their own separate MyChart account. 

Appointments are required. Please call the office, and select option 2 to speak to a nurse for more information.

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We continue to work hard to have a safe environment for you when you come in for your visit.

We have designated our Salem, Reading and Melrose offices as Well Child offices, for patients to keep up with their Well Child Visits, and for acute care of patients who do not have fever or respiratory symptoms.

We have divided our Peabody office to provide both Well Care and Acute Sick Care in distinct, separate areas of the office with separate entrances.  Please use the main entrance for Acute Care, and our side entrance (around the left side of the building as you face it) for Well Care visits.

Our Lynn office will be seeing Well Care patients in the morning, and Acute Sick Care patients from the mid-afternoon on.

We encourage you to continue to be seen for your well visits, especially for infants in need of their routine immunizations and developmental check-ups.  Appointments for acute visits will be screened by our staff and scheduled in the appropriate location.  All visitors to each office location will be screened prior to entering the office. We request that whenever possible, only 1 parent or guardian accompany the scheduled patient, and that no siblings be brought to the office.

 

We are utilizing online Virtual Visits for care for families who cannot come to the office or prefer to be evaluated remotely when this is clinically appropriate.  As noted above, an active MyChart Patient Portal account is required for an online virtual visit.  To help facilitate HIPAA compliant communications between PHCA and our patients, we strongly recommend that every family at PHCA have an active MyChart account. For assistance in activating a MyChart Account please call our office at 978-535-1110, option 8.

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