An eConsult is a secure, online, and written consultation that allows a primary care provider to complete a questionnaire and receive treatment recommendations from a Boston Children's Hospital specialist. eConsults are submitted through a third-party platform.
Partnered primary care offices can submit low-acuity clinical questions to participating consulting specialties. Requesting providers need to receive patient or legal guardian consent before submitting the eConsult.
For help with the MyChildren's Patient Portal, call us at 617-919-4396. We are available Monday, Tuesday, Wednesday, and Friday from 7 a.m. to 5:30 p.m.; Thursday from 7 a.m. to 6:30 p.m.; and Saturday from 8 a.m. to 1 p.m. We are not open on Sundays or major holidays.