Your Visit | Overview
The following applies to both Occupational Therapy and Physical Therapy appointments.
How to make an appointment
Initial appointments at any of our locations can be made by you, your referring physician, or your primary care physician. Please call your preferred location for an appointment. Some services are available at the Lexington and Waltham sites.
Please have the following information available when you call:
- insurance information, including insurance type (HMO, PPO, POS, etc.), group and/or member ID number, and subscriber name
- your home, work, and cell phone numbers, and your email address
Please have your referring physician mail or fax a referral request (doctor's orders) with your child's name, date of birth, diagnosis, and reason for referral. Call us to schedule your appointment at least 48 hours after the referral request has been submitted.
Canceling or rescheduling an appointment
Please call to cancel or reschedule an appointment as soon as you know you must make this change.