If you are referring a patient to Boston Children’s Hospital and have questions regarding insurance coverage or pre-authorization, please contact our Financial Services team at 617-355-3397.
We work directly with patient families and their insurance providers to request approval and seek financial arrangement for services at Boston Children’s. A full list of accepted health insurances can be viewed within our patient resources section.
Boston Children’s Hospital believes that both families and referring providers are critical members of their child’s care team, and we are dedicated to collaborative partnerships. In addition to our commitment to share quality and safety information with patients and families, we are committed to transparency about costs.
In support of that, and in accordance with the Massachusetts Payment Reform Law, Chapter 224, Boston Children’s will provide estimated charges to patients and families for the health care services, provided by the hospital and its physicians. To assist patients and families in obtaining financial information, we have a dedicated phone line: 617-355-3397, as well as an online form for requesting an estimate. A member of our Patient Financial Services team will respond within two business days.