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For Patients & Families | Overview

Family resources

A serious pediatric illness affects the entire family. From your very first visit, you’ll find that our team is committed to supporting the entire family with emotional, financial, spiritual and clinical support services provided by doctors, trained professionals and compassionate volunteers. Learn about the family friendly environment we have created to help the entire family during what can be a very stressful time.

Comfortable & convenient facilities

All of our care areas were designed to make your child as comfortable as possible. In addition to comfortable and kid-friendly treatment rooms, our campus offers family lounges, activity rooms, laundry facilities and special resource rooms filled with educational and fun activities. For inpatient stays, rooms include a bed for a parent, so children staying overnight never have to be alone.

 From the warm and conscientious staff to the colorful artwork on our walls - we strive to make all aspects of the patient experience as soothing and comfortable as possible
From the warm and conscientious staff to the colorful artwork on our walls - we strive to make all aspects of the patient experience as soothing and comfortable as possible   

Emotional & spiritual support

The emotional and spiritual challenges that arise from a serious illness can be extremely difficult to manage without the help of a trained professional. We offer several services to help with these challenges, including a psychosocial program for psychological support; spiritual consultation from a variety of perspectives, including interfaith, Islamic, Jewish, Protestant and Roman Catholic faiths; and ethics consulting for families facing difficult decisions and choices regarding care.

Patient & family support services

When care requires inpatient stays or frequent outpatient visits, life can feel like it is on hold for everyone. As part of our effort to deliver care for the entire family, we offer patient and family support services that limit the disruptions a cancer or blood disorder diagnosis can cause, and ease the patient’s transition back to life once treatment is complete.

A mother joins her child during morning rounds
A mother joins her child during "morning rounds"; we believe that parents are key members of the care team and keep them present and involved as much as possible during treatment

Intellectual & creative nourishment

It’s not uncommon for children to miss school while being treated for a serious illness – especially when lengthy inpatient stays are required. We offer creative activities, music therapy, educational resources and other ways for kids to have fun and continue their intellectual growth through treatment. We also arrange for social activities such as pizza and movie nights where patients and families can come together and enjoy the company of others who are dealing with similar challenges.

Clinical support programs

Our clinical support services for survivorship, fertility preservation, palliative care, cancer risk assessmentand psychosocial careaddress the more immediate patient needs that arise from a cancer and blood disorder diagnosis. With these services, we broaden the care beyond diagnosis and treatment to meet the patient and families’ medical, physical and emotional needs before, during, and after care.