Jimmy Fund Clinic at Dana-Farber
From 8 a.m. to 5 p.m. weekdays, established patients should call 617-632-3270 for scheduling and appointment requests; medical and symptom management questions; prescription refill requests; and general questions.
- Choose your preferred language.
- Select the reason for your call:
- Option 1: If the patient is currently on active treatment or receiving infusions.
- Option 2: If you need to reach a specialty program, like Survivorship, Cancer Genetic Risk, Bone Marrow Failure Clinic, or Neuro-Oncology.
- Additional options: You can also select options for prescription refills, managing symptoms, making or changing an appointment, and more.
- What to expect when you call:
- Our call center staff will take a detailed message and send it to your child’s Oncology Nurse Navigator for anything non-scheduling related.
- All symptom calls will be returned within 15 minutes.
- All non-symptom calls received before 3 p.m. will be returned that same day.
- Calls received after 3 p.m. will be returned by noon on the next business day.
- For more about reaching your care team, visit our Contact Us page and click on Additional Contact Information for New and Existing Patients. Remember, if you have a life-threatening emergency, dial 911.
Contacts for weekday weekday evenings after 5 p.m., holidays, and weekends
- Solid tumor, neuro-oncology, and hematologic malignancy patients: Call 617-632-3352 and ask for the pediatric oncology provider on call.
- Stem cell transplantation patients: Call 617-632-3352 and ask for the pediatric stem cell transplant provider on call.
- Bone marrow failure clinic patients: Call 617-355-6363 and ask for the hematology provider on call.
Hematology Clinic at Boston Children's
Call 617-355-8246, Monday to Friday, 8 a.m. to 5 p.m., for appointments or to speak with your provider. If calling outside of these hours, call 617-355-6000 and ask for the hematology on-call physician.
Inpatient care at Boston Children's
Call 617-355-6000 to reach an inpatient floor at Boston Children’s Hospital.
Satellite clinics
Clinical support programs
- Fertility Preservation Program: 617-732-4222
- Palliative Care Program: 617-632-5042
- Pediatric Cancer Genetic Risk Program: 857-215-1312
- Psychosocial Oncology Program: 617-632-5425