Before Your Visit

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Our world-renowned doctors and nurses are available to serve all of your child's health care needs, from regular check-ups to specialist consultations. 

To make an appointment, call 617-355-6000, or go to our Clinical Services page to select the program/service or department that your child needs. Or, have your child's pediatrician call us for a second opinion or a referral.

To make the most of your visit, follow these helpful tips:

Write it down before you come
Write down any questions you or your child may have prior to your visit. If your child is anxious, consider visiting the hospital before the appointment.

Gather your information
As an active partner in your child's health care, you play a very important role. Bring a list of the medicines your child is taking, including names and the doses. For children with complex health needs, consider creating a medical history binder and include evaluations from other physicians and/or your child's school. 

To help you and your child prepare emotionally or mentally for your visit to the hospital or doctor's office, see our age-related guidelines for preparing your child for the hospital.

Bring someone with you
It's helpful to have an extra set of hands and ears when hearing new medical information, so if possible, bring another adult with you to the appointments. If you can't bring someone with you, many of our clinics have people who can assist you, such as Child Life specialists, social workers and volunteers. If we can help you in any way, please let us know. 

Arrive early
Build in an extra 45 minutes of travel time. Traffic and parking often take longer than you may expect. Also, allow 10 to 15 minutes for the check-in process. Delays do happen, so be prepared. Bring a favorite book (for you and your child) or some drawing paper to help make the time go by more quickly.

If you have to wait for your child's doctor because of an unexpected emergency or on a very busy day, remember that your child will receive the same immediate care if he or she is in a similar situation.

Make the most of your child's appointment

Ask questions while meeting with your child's doctor. Also, remember to ask for any instructions from the doctor or letters of medical necessity that you need for school or your child's pediatrician.

After the appointment:
As soon as you’re done meeting with the doctor and nurse, take a few moments to write down some notes about what just happened during the visit; also write down any other questions you have and important phone numbers to call, such as the clinic's nursing line, prescription refill line and appointment line. When possible, make your child's follow-up appointment before you leave and write down new appointment dates.

Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

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Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
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This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

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You will be contacted within 1 business day.

If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
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The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO
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