Patient Family Housing Program

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The Patient Family Housing Program provides affordable accommodations for up to 35 families while their children receive the medical care they need from Boston Children's. The program offers housing at two different locations: the Devon Nicole House and the Yawkey Family Inn.

About the Houses

  • communal kitchen
  • shared private bathrooms
  • living room areas
  • free internet access
  • free laundry facilities
  • wheelchair accessibility
  • secured facilities
  • 24-hour staff

Contact Us

Patient Family Housing Program
Phone: 617-919-3450
Fax: 617-919-3451
Email: familyhousing@childrens.harvard.edu

Reservations for Patient Family Housing

The Patient Family Housing Program is available to any parent or guardian of a Boston Children's Hospital patient that lives beyond 50 miles from the hospital.

When can I book my reservation? 

 We book reservations 4 nights or longer up to 3 months in advance. *Reservations for stays fewer than 4 nights are only made 48 hours prior to your intended arrival date, based upon our availability. 

 What is the cost to stay?

 The rate is $30.00 per night. 

 How can I make a reservation? 

 Reservations are made Monday-Friday between the hours of 9:00 a.m. - 5:00 p.m. To make a reservation:

  • Download an application online (please see instructions below).
  • Complete an application in the Center for Families.
  • Call the main office at 617-919-3450. *A completed application must be on file.
  • Obtain a referral from a Children's Social Worker or Resource Specialist (optional).

You may download an application. *Solicitud en español.

Once you have completed the form in its entirety:

  • Rename the document using your name (for example, "smith-application.pdf").
  • Email the application as an attachment to familyhousing@childrens.harvard.edu (applications pasted within the email will not be accepted) or fax the completed application to 617-919-3451.

PLEASE NOTE: Completing this form does not guarantee your reservation. Once your application has been received, you will be contacted by program staff.

Directions and Parking

The Devon Nicole House:
21 Autumn Street 5th Floor, Boston, MA 02215

  • Walking Directions: Exit out the Main Entrance of the hospital. Turn left onto Longwood Avenue. Proceed straight for approximately four blocks (cross over Brookline Avenue). Turn left onto Autumn Street. The house is on the 5th floor of 21 Autumn Street (2nd brick building on your right).

  • Driving Directions: Exit out the Main Entrance of the hospital. Turn left onto Longoowd Avenue. Proceed straight for approximately four blocks (cross over Brookline Avenue). Turn left onto Riverway and then left onto Autumn Street. The house is on the 5th floor of 21 Autumn Street (1st brick building on your left).

The Yawkey Family Inn:
241 Kent Street, Brookline, MA 02446

  • Exit out the Main Entrance of the hospital. Turn left onto Longwood Avenue. Proceed straight for approximately six blocks (cross over Brookline Avenue and the Riverway). Turn left onto Kent Street. The house is number 241. Please use the side entrance.

Parking Information

There is no parking available at the houses. To load and unload your luggage, you will need to obtain a 20 minute parking pass.

Long-term parking is available for all Children's patients and their families at the Children's Garage, located at 298 Longwood Avenue, across from the hospital's Main Entrance. The garage is open 24 hours a day. The validated parking rate for families is $10/day. Please click here for additional information on parking at the hospital.

Frequently Asked Questions

When can I book my reservation? 

We book reservations 4 nights or longer up to 3 months in advance. Reservations for stays fewer than 4 nights are only made 48 hours prior to your intended arrival date, based upon our availability.

When do I check-in? 

Check-in for both houses is daily from 2 p.m. - 7 p.m. *You will need to make alternate arrangements if you are unable to check in during these times. 

When do I check-out? 

Check-out for both houses is at 11 a.m.

How many guests can stay in the room? 

Our rooms accommodate a maximum of 1-4 guests depending on the size of the room. There will never be more than four guests allowed at one time (including the patient). 

Do I need to stay in my room each night? 

Yes. Our policy is that an approved guest must stay in the room each night. Due to the high demand for rooms, you must check-out if you will not be staying in your room.

Can I request more than one room?

No. Unfortunately we can only offer one room per patient (including the ICU Sleep Spaces) due to high need for affordable accommodations in the area.

Can I have an ICU Sleep Space in the hospital and a room at one of the Houses?

No. You may only have one room in either the ICU Sleep Spaces or the houses.

Are pack & plays and/or cots provided?

Yes. Pack & plays and cots are available upon request.

Are linens and towels provided?

Yes. Linens and towels are provided to each guest.

Can I do laundry?

Yes. Laundry facilities (washer and dryer) are open for all guests to use as needed on a first-come, first-served basis. Guests are responsible for providing their own laundry detergent.

Is there a place to store my food?

Yes. There is a very small space (size of a shoebox) in the pantry, refrigerator and freezer for you to store food.

Where can I store my breastmilk or medications that need to be refrigerated?

We have breakmilk freezers and medication refrigerators for your use.

Is there parking?

No. Please see parking information above.

Is there a shuttle to BCH?

Yes. There is limited weekday shuttle service from the houses to the hospital - a morning, mid-day and an evening pick-up and drop-off. On the weekends and between the hours of 12 a.m. and 7 a.m. on weekdays a security escort is available.

Become a Patient Family Housing Volunteer

Thank you for your interest in volunteering for the Patient Family Housing Program. Our volunteers are instrumental in helping us achieve our goal of providing a warm and supportive home-like environment for our guests. We depend on our volunteers to assist with the daily operations of the Yawkey Family Inn and the Devon Nicole House, as well as to host meals & events for our guests. We house 35 families and encourage our meal, holiday and food drive volunteers to donate with our total number of families in mind.

Volunteer Opportunities (for individuals and groups)

  • Office support
  • Creative groups & activities
  • Prepare a meal/dessert for guests
  • Adopt-a-Holiday
  • Food Drive

Depending on your interest, you may be considered a short-term or long-term volunteer.

  • Long-term volunteers who are making a 6 month to 1 year commitment must complete an application and orientation with the Office of Volunteer Services at Boston Children's Hospital, in addition to the application with the Patient Family Housing Program. This process includes the need for CORI and TB/immunizations test.

  • Short-term volunteers are individuals or groups that would like to donate a meal or host an event and need to complete the application process with the Patient Family Housing Program only.

If you have any questions about volunteering, please contact Sharon Healey at 617-919-3455.

If you are interested in volunteering, please send a completed application by email to familyhousing@childrens.harvard.edu or by fax to 617-919-3451.

Please click the following link to download a Volunteer Application.

The Yawkey Family Inn at Boston Children's Hospital

Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

Patient Information
Date of Birth:
Contact Information
Appointment Details
Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
Please complete all required fields

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

Thank you.

Your request has been successfully submitted

You will be contacted within 1 business day.

If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
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