Undergraduate Degree

  • Princeton University , 1981 , Princeton , NJ

Medical School

  • University of North Carolina , 1988 , Chapel Hill , NC


  • Virginia Mason Hospital , 1990 , Seattle , WA


  • University Hospital, Seattle , 1995 , Seattle , WA


  • Boston Children's Hospital , 1996 , Boston , MA

Philosophy of Care

My goal is to provide great care and great communication to every child and their family.  This can be a challenge in our modern, fast-paced health care system but I do my best.


I graduated from Princeton University in 1988, and then spent 2.5 years teaching Math and Science in the Peace Corps in rural Nepal.  I trained at the University of North Carolina, spent a research year in Seattle, and then completed internship and residency in Seattle.  I did my pediatric otolaryngology fellowship at Boston Children's Hospital in 1996, and have been on the faculty here since.

During my residency and for the first 8 years in Boston, I worked in basic science labs studying hair cell protection and regeneration in the inner ear. Since 2003, my main academic interest has been in patient safety and quality.  I was the Director of Implementation for the Quality program at Boston Children’s for 8 years.  I was co-chair of the American Academy of Otolaryngology Patient Safety and Quality committee from 2009 – 2015 and remain a consultant to that committee.  I am the chair of my department’s quality committee, where we have numerous active projects to improve care and the patient experience within our department.


  • American Board of Otolaryngology