We routinely evaluate our treatment outcomes, our patients’ quality of life, and their satisfaction with care. Families consistently report high levels of satisfaction with our care team.
Our center cares for a large number of patients and performs the highest volume of cleft-related operations in New England every year. We treat an average of 967 children with cleft lip and palate each year, ranging from infancy to young adulthood.
Because we constantly strive for improvement, in 2016, our center began prospectively tracking our cleft outcomes. We regularly evaluate the quality of our treatment to ensure we provide our patients the best care possible. We take pride in our low complication rates. Our long-term outcomes are comparable to or better than many other leading cleft centers, and we continually work to improve the care we provide.
Here at Boston Children’s, our compassionate clinicians also understand the emotional and psychosocial toll cleft lip and cleft palate can cause. We recognize your child as an individual — never “just a patient” — and provide vital resources and support to meet the needs of your entire family. We also regularly measure our patients’ quality of life using the CLEFT-Q scale and other patient and parent-reported surveys.