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Update Your Information

See details on how to update your information online.

Update Your Information Update your information For name changes Please call 617-355-7544 Self-service updates Use the MyChildren's Patient Portal to: Change your address Update Insurance information Submit referral information MyChildren's Patient Portal …
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Support & FAQs

Support & FAQs Find answers to common billing questions below. Also visit billing and insurance glossary and contact information for additional billing support.   My child has health insurance. How much do I owe? Co-insurance, co-payments, and deductibles …
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Your Rights Against Surprise Billing

Learn about your rights and protections against surprise medical bills from Boston Children's Hospital.

Your Rights Against Surprise Billing When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn't be charged more …
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Social Media Terms of Use

Social Media Terms of Use The Terms and Conditions of Use listed in this document apply to all of Boston Children's Hospital's web sites and social media platforms, including childrenshospital.org, our hospital-sanctioned blogs, Facebook, Twitter and …
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Social Media Disclaimer

Social Media Disclaimer We welcome and encourage open discussion on Boston Children's Hospital's social media sites — including but not limited to our blogs, Facebook, Twitter, YouTube pages, and online story-sharing forums — and look forward to any …
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Resources for Reporters

Resources for Reporters Boston Children's Hospital's proven record of excellence in patient care and research, as well as its reputation as a leading pediatric teaching hospital and advocate for children's health care, attracts considerable attention from …
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News & Events

News & Events 2 Boston Children’s Hospital Researchers Elected to the National Academy of Medicine :  Drs. Clifford Woolf, MB, BCh , PhD, and Sun Hur, PhD , are among 100 individuals elected to the Academy in 2025. Boston Children’s Hospital named to …
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Contact Media Relations

Contact Boston Children's Hospital Media Relations.

Contact Media Relations Media relations staff in the Department of Enterprise Communications are available to assist local, regional, national, and international news media in answering questions about the hospital, locating an expert spokesperson, or …
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Media Relations Policy

Media Relations Policy To contact Media Relations, email media.relations@childrens.harvard.edu  during regular business hours. Before 8:30 a.m., after 5 p.m. and on weekends, call the page operator at 617-355-6369. No information other than a one-word …
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Meet Our Team

Case Management Center at Boston Children's Hospital - Meet our Team

Meet Our Team Senior Director, Care Management Shahzina Karim, BA, BSW, MSW, LICSW Leadership Team Mary Giacobbe RN, MSN, Interim Director Utilization Management Karrie Mohammed RN, BSN, Clinical Coordinator Steven Jurkowski, PT, MBA, Case Management …