When you arrive at our office, one of our staff at the front desk will verify your personal and insurance information and collect the co-pay for your visit. You will then go into the waiting area until greeted by a member of our staff.
Please bring your insurance card every time you come to Boston Children’s. Our staff will verify your demographic and insurance information at every visit. If your insurance, address, or phone number changes, please contact the office so we can update that information and will know how to contact you if we need to change your appointment.