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Your Visit | Overview

How do I make an appointment?

All patients must complete an intake questionnaire. Please visit the contact us page for additional details.

What needs to happen before the appointment?

Please contact your primary care physician or referring physician (i.e., otolaryngologist, neurologist, etc.) for an updated referral.

Once your intake paperwork has been reviewed and approved for scheduling, it may be necessary to obtain prior authorization from your insurance carrier. Please contact your insurance company for details. Our administrative team can assist with appropriate current procedural terminology (CPT) codes that may be needed for medical billing.

A patient whose family does not have their insurance referral and/or wishes to be seen outside their plan may pay for their visit at the time of service.

What should I bring to the appointment?

If your child uses hearing assistive technology (HAT), it is advised that they bring their HAT to the DHHP appointments. This may include hearing aid(s), cochlear implant(s), BAHA, and/or personal FM system.

We ask for any adult attending a visit at Boston Children’s please have a photo ID on them. Adults may be asked to show photo ID prior to entering the hospital.

What happens during the appointment?

Please visit the Audiology Program's programs and services page for additional details regarding your audiology appointment.

Please contact Boston Children’s Global Services if you are an international patient interested in pursuing a Deaf and Hard of Hearing Program evaluation.

Locations and parking

Boston Children's Brookline
2 Brookline Place
Brookline, MA 02445

Patient parking is available in our on-site seven-level garage.

Boston Children’s Waltham
9 Hope Ave.
Waltham, MA 02453

Please check in at the Department of Otolaryngology and Communication Enhancement welcome desk on the second floor of the west wing. You will then be directed to our clinic on the second floor of the north wing.

Free parking is available in the covered garage.

Boston Children’s Peabody
10 Centennial Drive
Peabody, MA 01960

Boston Children’s Weymouth
200 Libbey Parkway
Weymouth, MA 02189

Free parking is available in our parking lot.