Inside Boston Childrens

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Practice Liaison Program and Family Advisory Council collaborate to Improve Access

Practice Liaison Program

As part of Boston Children's Hospital's ongoing effort to improve access to the care that we provide, the Practice Liaisons Program is continuing to expand in both numbers and the hours when its services are available. During this expansion, the Practice Liaison Program completed four design sessions, with the goal of developing an agreed upon quality assurance process, determining the need for a full-time triage nurse resource to support the Liaisons, and providing the necessary guidance to create detailed Service Level Agreements (SLA) between the Liaisons and the departments...


2015 Black Achiever: Diane Odom

Diane Odom

When you spend most of your days inside a hospital, it's easy to forget how disruptive doctor's appointments can be. Even when the appointment is for something as straightforward as a checkup, it often means a parent needs to step away from the office, drive to the hospital – which is no easy task in the Longwood Medical Area – find parking and then find their way to the clinic...


2015 Black Achiever: Venee Tubman, MD

Venee Tubman

If Venee Tubman, MD, hadn't become a doctor and researcher, she might have made a good private investigator; she has the instincts for it. Although she never doubted that she would work in medicine, it wasn't until she came across a medical mystery that she knew she had found her calling...


Improving communications with referring providers

Improving communications with referring providers

As part of an ongoing effort to improve the way we collaborate and communicate with referring providers, Norman Dean, director of Boston Children's Hospital's Department Otolaryngology and Communication Enhancement—along with chief marketing and communications officer Margaret Coughlin and medical director of integrated care...


December's Employee of the Month is Candice Mabry

Candice Mabry

Candice Mabry, administrative associate in tbe Post-anesthesia care unit (PACU) is December's Employee of the Month. As an administrative associate, Mabry oversees the busy - some would say chaotic - PACU desk which involves answering phone calls, requesting beds, delivering trays and wheelchairs, helping nurses with patient transfers to the floor and just about anything else her team members can think to ask for...


November's Employee of the Month is Amanda Burns

Amanda Burns, PNP

Clinicians often, and deservedly, receive many accolades for heroic efforts and saved lives. But just as often, it’s the small efforts and acts of kindness that make a huge difference in the lives of patient families. One Massachusetts family got some first hand experience with that when a normally cautious young daughter badly sprained her ankle on the eve of a last minute trip to Cape Cod and ended up meeting Amanda Burns, PNP, nurse practitioner in Boston Children’s Department of Orthopedics and this month’s Employee of the Month.


Veterans in Profile Hannah Calkins

The Calkins in Tunisia

At a height of three stories, the United States embassy building in Dublin, Ireland most closely resembles a truncated concrete honeycomb. Grey beams cut across large swaths of glass to create haphazard and dizzying hexagonal formations, while the flat roof gives the impression that someone has expertly employed a machete to separate the structure from the rest of the honeycomb. "It's possibly the ugliest building you will ever see in your life," Hannah Calkins, MLIS, says.


Veterans in Profile Peter Hopkins

Home on leave

Though the young boy had already carried out his orders from the Taliban militants, a dangerous combination of curiosity and childhood daring compelled him to return to the site of the crime. With the battery he had installed, he knew that it all came down to applying just the right amount of pressure. Nearby, at their company outpost, or COP, Peter Hopkins, clinical assistant on 8 East, and other members of the platoon watched their screens disbelievingly.


Veterans in Profile Shawn Anderson

with mom

The Boeing Apache is one of the most advanced airborne weapons systems ever developed. Weighing almost 12,000 pounds, it's capable flying up to 182 miles per hour and it can be operated in some of the most adverse weather imaginable. Shawn Anderson, clinical assistant on Fegan 5, knew all of this when he arrived in Iraq in July 2004 for an yearlong deployment. But the thing that sticks out in his mind today is just how quickly the entire vehicle can burn down to nothing.


October's Employee of the Month is Neal Goodman

Neal Goodman

Even in an age of instantaneous and near-effortless communications technology, some conversations are still better held in person. That’s something Neal Goodman, a resource specialist in Boston Children’s Developmental Medicine Center (DMC) and October’s Employee of the Month, takes to heart.


September's Employee of the Month is Ryan O'Donnell

Ryan ODonnell

For the members of Boston Children’s Center for Pediatric Sleep Disorders, the definition of the phrase “team player” starts and ends with Ryan O’Donnell. In the short time she has served the Center, Ryan has worn many hats in management, support, patient scheduling and data collection and analysis. But Ryan spends just as much time thinking about and improving patient care and access in order to deliver the best possible service. More often than not, she’s among the last to leave the office—usually because she is working talking with a family about their child’s sleep issues and the services the Center can provide them.


August's Employee of the Month is Jean Eddy Calixte

EoM Jean Eddy Calixte

The way his manager describes it, Jean Eddy Calixte walked into Boston Children’s Hospital as a new Patient Service Assistant (PSA) in 1996 with a smile on his face and hasn’t stopped smiling in the 18 years since then. Eddy, as his colleagues throughout the institution know him, plays an integral role in the Medical Surgical ICU by stocking supplies and ensuring that they are ready for patient use.


Food Services teams up with Community Health to take on Obesity

Food Services and Community Health teach a smart cooking class

To help Boston families learn some new skills in the kitchen, the Office of Community Health joined forces with experts in our Food Services Department. Together, the departments developed "Smart Cooking" as part of Boston Children's Fitness in the City Program, a partnership between the Office of Community Health and 10 community health centers to address the issue of obesity in Boston neighborhoods.


July's Employee of the Month is Maria Morrissey

EoM Maria Morrissey

Ask the staff at Boston Children's Hospital at Lexington how they manage to operate so smoothly and you're likely to hear one name come up a lot: Maria Morrissey, RN, BSN. Maria, who is this July's Employee of the Month, is a charge nurse at Lexington, though according to her colleagues, that title does little to capture all that she does for the satellite.


Memories of a nurse on the front lines

Sister Fish with her roommate at Dammes Camiers, Sister Gates

It didn't take Sarah Fish long to realize that she preferred night duty at the hospital - at least during the air raids. On those nights, she and other on-duty nurses would extinguish the ward's lights and don long coats and shrapnel hats, lest the white of their nursing uniforms catch the eye of an enemy pilot passing overhead. Accustomed as she was to the raids - by then she could tell Allied and German planes apart by sound alone - she had no desire to spend any more time in the trenches dug between the hospital's wards than she absolutely had to....


Boston Children's Got Milk 100 years ago

The father of modern pediatrics

If you travelled 100 years back in time and visited Boston Children's Hospital's current site on Longwood Avenue, you would see a brand new building, less than a week away from its official opening, though likely already bustling with activity. You would see open farm land all around the hospital - that's what most of the Fenway was in 1914, along with plenty of marsh. You would see one other thing, too: cows. Lots of them.


Veterans in Profile: Cathie Jones

Cathie Jones

There wasn’t much about life in the military that surprised anesthesiologist Cathie Jones, MD. Because her uncle had also served in the Air Force, she had a primer on life at a military base. The medicine she practiced there wasn’t much different from the work she had done during her fellowship at Boston Children’s Hospital. And she learned quickly that it was best not to mention the mortar bombs regularly striking her base when Skyping with family. What she didn’t know was how to respond when her 3-year-old daughter, Lillian, asked her “do you kill people?”


Veterans in Profile: Claudia Lywood

Claudia Lywood

When she was abruptly shaken from her sleep by a loud bang at 4 a.m. one cold morning in 1996, Claudia Lywood, ambulatory clinic supervisor for Sports Medicine, had good reason to wonder what she had gotten herself into. As she hurriedly dressed and prepared for another day of basic training, Lywood -- then newly enlisted in the army -- could not help but compare herself to actress Goldie Hawn.


Veterans in Profile: Lynne Grady

Lynn Grady

For years after she left the Navy, Lynne Grady, RN, MHA, CPN, received one Christmas card that was particularly special among the dozens of others from family and friends. The card, signed by Duc and Ha Nguyen, and eventually their son Jonathan, often came with paper money stuffed inside -- a sign of good luck in the Nguyens' home country of Vietnam. Unlike the other card senders, Grady hadn't met the Nguyens through family, college or work; she met them in a refugee camp.


Veterans in Profile: Theresa Landers


It took combing through 300 photographs on the battalion's Facebook page for Theresa Landers, MBA, to finally find what she was looking for. From the bright contours of her computer screen, Theresa's son Jeff posed for one of the last photographs he would take before being deployed to Afghanistan for the better part of a year. In the photograph, Jeff holds a white board with a simple message written on top: "Hi mom!"


History in Hiding

An iron lung being lifted out of the abandoned state mental hospital in Lakeville, MA

In the summer of 2013, Boston Children's Hospital regained a vital piece of its history, the Iron Lung, after a decades-long search. Invented at Boston Children's in 1928, iron lungs were used to care for polio patients of all ages whose symptoms made it difficult or impossible for them to breathe independently. But in the 1980s, iron were replaced with newer technology and Boston Children's, to make room for other medical devices discarded its supply. Then, in 2013, five intact iron lungs were found in one of the least likely places: an abandoned mental hospital.


Boston Children’s is so much more than a hospital—it’s a community of researchers, clinicians, administrators, support staff, innovators, teachers, patients and families, all working together to make the impossible possible. ”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital
300 Longwood Avenue, Boston, MA 02115
For Patients: 617-355-6000
For Referring Providers: 844-BCH-PEDS | 844-224-7337