Patient Resources | Overview
We believe that exceptional medical care begins with excellent customer service. We understand that going to the hospital or doctor’s office can be a pretty scary experience for children and parents alike. So, from the moment you step into our doors, we strive to make your overall patient experience as pleasant as possible by providing excellent customer service throughout all aspects of our department.
This includes preparing your child for a difficult procedure or using coping techniques during a procedure to reduce pain, fear, and anxiety.
Our doctors, nurses, specialists, and other staff are not only highly skilled, they’re also expert listeners. Each one of our staff members will make sure to communicate with you every step of the way during your child’s visit. This approach ensures that you are fully aware of all aspects of your child’s condition, recommended procedures, and prescribed medicines and their potential side-effects.
- School nurse's guide to scoliosis interactive PDF: 5mb): What to look for, how it's treated — and what it's like to live with. A scoliosis e-book for school nurses and other professionals.
- Bone health awareness tip sheet (PDF: 550kb): Bone is living, growing tissue, so building strong bones throughout childhood can help kids stay strong through adulthood, and help prevent osteoporosis.
- Cast care and maintenance: Learn more about the orthopedic conditions we treat.