Virtual Visits | Boston Children's Virtual Visits

Virtual Visits uses live videoconference technology to securely connect you to your clinician through telehealth software. If you receive an email confirmation from, follow these steps to connect to your provider for your visit.

If you did not receive an email or are unsure of which instructions to follow, please call your clinic. For technical support please call 617-919-4390 from 7 a.m. to 6 p.m. Monday to Friday. Please note we are not open on major holidays.

Step-by-step video instructions

When your appointment has been scheduled, watch this video for step-by-step instructions on how to prepare for your virtual visit.