Virtual Visits | Frequently Asked Questions

What is a virtual visit? Why should I schedule a virtual visit? Who pays for virtual visits? Can I request refills of my child’s medication prior to or during a virtual visit? How will I know if my insurer covers virtual visits? How does a virtual visit differ from a regular visit? What type of technology do I need for a virtual visit? How will the virtual visit begin? What if I have any questions? What clinics offer virtual visits? Are virtual visits offered in multiple languages?
How do I refer my patient to Boston Children’s for virtual care?
Does Dana Farber/Boston Children’s offer virtual visits?
Where can I find resources for subsidized internet to complete my virtual visits?
It is OK to complete my virtual visit from my vehicle?