Occupational Therapy Your Visit

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How to make an appointment

Initial appointments at any of our locations can be made by you, your referring physician, or your primary care physician. Please call your preferred location for an appointment.

Some services are available at the Lexington and Waltham sites.

Boston: 617-355-6588

Lexington: 781-216-2999

Waltham: 781-216-3670

Please have the following information available when you call:

  • Insurance information including insurance type (HMO, PPO, POS, etc.), group and/or member ID number, and subscriber name

  • Your home, work and cell phone numbers, and email address

For referrals Have your referring physician mail or fax a referral request (doctor's orders) with your child's name, date of birth, diagnosis, and reason for referral.

Call us to schedule your appointment at least 48 hours after the referral request has been submitted.

Cancel or reschedule an appointment

Please call to cancel or reschedule an appointment as soon as you know you must make this change. Location Phone Boston: 617-355-6588 Lexington: 781-672-2100 Waltham: 781-216-3670 

What to bring


To make your appointment as efficient as possible, please arrive 15 minutes before your schedule appointment time to complete the check-in process.

Items to bring:

  • Any relevant medical documents. For example, surgery reports, X-ray, MRI, school reports, IEP plan, occupational therapy evaluations and notes from other providers if available

  • For school evaluations: handwriting, classroom work, drawings

  • Sneakers

Insurance information, including:

  • Insurance card

    • Co-payment if your insurance requires one

    • Insurance referral if your insurer requires one. Referrals may be brought to the appointment, entered into our electronic system by your primary care doctor, or faxed to the location where you will be seen.  

Information about your child's medical history for completion of a PT/OT Intake Form including:

  • Reason for the current occupational therapy
  • Birth history
  • Date and names of previous hospitalizations, surgery
  • Medication list
  • Allergy list
  • List of therapy received elsewhere (school, home, other outside therapist)
  •  Two adults: One to watch the child during the parent interview portion of the evaluation.

For workers compensation or accident/injury related visits, please bring:

  • Name, address, claim number, and contact information of the insurance company handling your claim

  • Your attorney's name, address, phone and case or claim number

  • PIP number if a motor vehicle accident is involved





Boston Children's Hospital
300 Longwood Avenue
Farley Building, 6th floor
Boston, MA 02115
Phone: 617-355-6588

Driving directions
Getting around Boston Children's 


Boston Children's at Lexington
482 Bedford Street
Lexington, MA 02420
Phone: 781-216-2999


Boston Children's at  Waltham
9 Hope Avenue
Waltham, MA 02453
Phone: 781-216-3670


The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital 300 Longwood Avenue, Boston, MA 02115 617-355-6000 | 800-355-7944