Dermatology Program | Your Visit

Preparing for your virtual visit in the Dermatology Program

To have a virtual visit, you just need a mobile device, tablet, or computer with Wi-Fi connection.

Once the appointment is scheduled, you will receive an email with the Zoom link, meeting ID, and password. Please download the Zoom application, and on the day/time of your appointment login and join the meeting. On the day of the visit you can video chat with your provider/s and share screens.

Before the virtual visit with your provider, you will need to do the following:

* — Follow these instructions to upload photos or other documents to the MyChildren’s Portal.

At the time of the virtual visit:

  • log in and join the meeting five minutes before your visit
  • ensure that the patient is present and awake
  • use Wi-Fi but depending on your connectivity, data may work better
  • call the virtual visit support line if you have any issues at 617-919-4390

Preparing for your clinic visit in the Dermatology Program

Before your visit to Boston Children’s Hospital, check with your primary care doctor to see if an insurance referral is required and bring the appropriate referral forms and authorization numbers with you. In addition, you should bring:

  • the name and complete address of your child's primary care doctor
  • medical records including, but not limited to, their growth chart, immunization records, x-rays, blood tests, skin test results and medications
  • any forms required by your child’s daycare or school

Your dermatology appointment

Checking in

When you arrive at the hospital, sign in at a kiosk, either in the main lobby or on Fegan 6. You will be able to update any demographic information, as well as pay your copay or any existing balance on the account. After signing in at the kiosk, proceed to the front desk on Fegan 6 to complete your check in.

During your visit

You may be asked if you are willing to have your child participate in a clinical research study or clinical trial. All clinical research is approved by the Boston Children’s Institutional Review Board (IRB). Participation in any research study is always voluntary.

After your visit

After one of our providers has seen you, make sure:

  • prescriptions are refilled
  • school, camp or work forms are completed
  • additional testing visits or follow-up appointments are scheduled

You can access the patient portal to see your clinical notes, lab results, or to contact your provider. At any time, do not hesitate to ask one of our staff for assistance or information.