Virtual Visits | Pediatric Neurology
Our patients can now access virtual care visits (also called telemedicine or telehealth) from our trusted providers using their smartphone, computer, or tablet.
To learn how to pre-register for a telemedicine appointment, please call our office.
Frequently asked questions about remote doctor visits
What type of equipment do I need to participate in a telemedicine visit?
Virtual visits are easily accessible from your smartphone, tablet, or computer as long as the device has a camera and microphone/speaker capabilities.
How can I set up a telemedicine appointment?
Contact us directly to find out if this is the best option for your child. If so, we can help you schedule a telehealth visit and will direct you to create an account on the teleconferencing platform that will be used for the visit.
Are there situations that are not appropriate for a telemedicine visit?
Telehealth visits are not sufficient for some medical needs. It’s important to call your doctor’s office and we will let you know if your concern would be better addressed through an in-person visit.
What are the benefits of telemedicine?
Telemedicine visits are an easy and safe way to access your provider from anywhere. They may also make your child more comfortable, save you travel time, easily fit in your busy schedule, and reduce the spread of germs.
Will insurance cover telemedicine visits?
Many health care insurers today are covering some, or all, of telemedicine visit costs. To find out what type of coverage you have for a telemedicine visit, be sure to check your specific plan. During the COVID-19 crisis, some insurers are also waiving co-pays for virtual visits.
Tips to prepare for your telehealth visit:
- Have a list of your child’s symptoms, including how long they have occurred, how severe they are, and whether they are getting better, worse, or staying the same.
- Keep a list of all medications your child takes, the doses, and how often.
- Make notes of any changes in your child’s behavior, mood, or activity level.
- Write down any questions you want to ask so you don’t forget them.
- Have some key tools available, including a thermometer, flashlight (to look at child’s throat), and your child’s weight or a scale.
- Know how to log in or initiate the telehealth visit.
- Enable the microphone, speaker, and camera ahead of time to make sure they all work.
- For the appointment, have your child with you in a well-lit room that is quiet and free from distractions.