North Rockland Pediatrics
We aim to provide the highest quality of pediatric care for your children. Our physicians are dedicated to maintaining a happy and healthy environment, while building ongoing relationships with patients and families.
We have separate waiting rooms for sick and well children, as well as separate waiting areas for newborns and adolescents.
What is a Patient-Centered Medical Home?
A Patient-Centered Medical Home is not a building, place or hospital. Rather, it is an approach to providing comprehensive healthcare. As your PCMH, we want to be the first place you think of for all of your child’s medical needs. We believe that the partnership between the patient, the patient’s family, and his/her primary care provider and care team is important. The care team, led by your primary care provider, is committed to providing the best healthcare services possible. Your child’s care team will work with you and any outside providers or facilities to coordinate care across all settings, including behavioral health. The team will offer appropriate medical advice, information, and self-management support based on current recommendations and evidence-based guidelines.
Your Care Team
- Knows the health history of your child
- Listens to your questions, concerns and feelings, as well as those of your child
- Learns about you, your family, your life situation, your health goals and preferences
- Coordinates your child’s care with other healthcare providers
- Creates a trusting, collaborative relationship with you and your child
- Treats your child with compassion and an understanding of his/her strengths
- Develops a care plan with you and your child when needed
- Respects and honors your culture and traditions
- Keeps your child up to date with all vaccines and preventative screenings
- Takes care of short term illnesses, long term chronic diseases, and your child’s overall well being
- Provides behavioral health services when appropriate
- Will notify you about test results in a timely manner
- Gives you information on community resources and other services to support your child’s health
- Helps you make the best decisions for your child’s care
You and Your Child
- Are comfortable sharing concerns and questions with your pediatric team and other health care providers
- Provide a complete and accurate medical and family history to your pediatric team to ensure that the practice has all of the most important and relevant medical information to effectively care for your child
- Routinely communicate your child’s needs and family priorities to your pediatric team
- Remember to tell your pediatric team about any care received between visits (including emergency room visits, urgent care clinics) so we can help coordinate your child’s care
- Ask questions if you do not understand something
- Keep scheduled appointments or call to reschedule as soon as possible
- Bring your insurance card to each appointment
- Pay copays and past-due balances at the time of service
Your Visit
Appointments
We see patients by appointment. Please call to make an appointment for your child’s visit. We offer evening hours during the school year, and these may vary depending on holidays.
Plan ahead for yearly exams during the busy pre-camp/pre-school seasons. Let us know if you have a complex or chronic issue so we can plan enough time for the visit. We charge a $25 fee for missed appointments and last-minute cancellations of physical exams.
Our Facility
We have separate waiting rooms for sick and well children, as well as separate waiting areas for newborns and adolescents. Please view photos of our office on Facebook.
Evening Hours
Our evening hours are available during the school year and may vary during holiday and school vacation weeks.
After-Hours Care
You can always reach us at 845-947-1772. For urgent questions when our office is closed, our 24-hour answering service will connect you with the on-call North Rockland pediatrician.
Services
Prenatal Visits
Expectant parents are welcome to make a prenatal appointment to learn more about our practice and tour our facility. Please call to make an appointment and let us know if you have a preference for a particular pediatrician. If you choose our practice, please make an appointment for your newborn two days after your baby leaves the hospital, unless otherwise instructed.
Growth & Development
One of our most important goals during your child’s checkups is checking their growth and development. From infancy to adolescence, your child reaches many steps and stages. We check that your child is growing and developing appropriately and meeting his or her developmental milestones.
If you have any concerns about your child’s growth or development, we encourage you to make an appointment. You may also schedule an appointment to review any information needed for WIC, such as your child’s weight, growth, hemoglobin and lead.
Immunizations
We follow the immunization schedule recommended by the American Academy of Pediatrics. Detailed information about each immunization is available from the Centers for Disease Control and Prevention (CDC).
Laboratory Tests
We can perform several lab tests right in our office, including hemoglobin and lead screening, random cholesterol screening, rapid strep and rapid flu testing, urinalysis and urine culture.
Virtual Visits
BCHP is now offering visits via telemedicine with both our primary care pediatricians and our specialists. Telemedicine provides an alternative tool to evaluate patients, allowing BCHP providers to consult and care for patients remotely using video-conferencing technology. Our providers are now only a phone call (or video chat) away!
COVID-19 Testing Site
Our office is pleased to offer our patients rapid COVID-19 testing with same day results.
Meet Our Team
Rubina Bhatia, MD, FAAP
Pediatrician, North Rockland Pediatrics
Michele Gorlitsky, MD, FAAP
Pediatrician, North Rockland Pediatrics
Michele Newmeyer, MD, FAAP
Pediatrician, North Rockland Pediatrics
Lisa Troy, MD, FAAP
Pediatrician, North Rockland PediatricsPolicies & Forms
Insurance Information
Please have your updated insurance card with you at all times. Lab work done in our office may be limited by your specific insurance plan. Review your own plan to avoid unexpected charges.
Copayments are required at each office visit as part of your contractual obligation with your insurance company. There is a $15 fee for each unpaid copayment at the time of the visit. We will bill secondary insurance.
Phone Calls
Calls are returned during workday hours. Let the receptionist know if your call is urgent. Lengthy discussions are best done at scheduled appointments.
Referrals
Please allow us three days advance notice if you need a referral. Most referrals can be faxed, but some must be picked up. For referrals, please leave a message on our referral line, 845-947-1645, and include the name of the doctor, the telephone number, fax number, the doctor’s NPI number, the date of the appointment and your current insurance information.
You can find specialists from pediatric cardiology to pediatric neurology by searching the online directory of Boston Children’s Health Physicians or by calling the particular specialty’s department.
Antibiotics Policy
If you think your child needs antibiotics, he or she must be examined by the pediatrician. This ensures your child gets the safest, most appropriate treatment.
Forms
Please allow us two to three days to fill out non-urgent forms for school, camp, day care, and prescription refills for daily medications.
Payment Policies
Please have your updated insurance card with you at all times. Lab work done in our office may be limited by your specific insurance plan. Review your own plan to avoid unexpected charges.
Copayments are required at each office visit as part of your contractual obligation with your insurance company. There is a $15 fee for each unpaid copayment at the time of the visit. We will bill secondary insurance.
Helpful Links
- Tylenol and Motrin Doses – recommended doses from our office
- American Academy of Pediatrics – reliable health information for parents
- Rockland County’s Breastfeeding Support
- Kids Health – pediatric information for children, adolescents, and parents
- Family Doctor – health information for patients from the American Academy of Family Physicians
- La Leche League – breastfeeding help and support for nursing mothers
- Rockland County’s Breastfeeding Support – local breastfeeding support group
- WIC Program – New York State’s Supplemental Nutrition Program for Women, Infants and Children
- CDC Vaccine Resource Center for Parents – the latest information about vaccines for children
- Parent’s Guide to Childhood Immunizations – the CDC’s guide to childhood diseases and the vaccines that prevent them
New Multispecialty Office!
BCHP is excited to announce the opening of our new multispecialty office on the campus of Mid-Hudson Regional Hospital (MHR), located at 1 Webster Avenue, Suite 300 in Poughkeepsie, NY.
At this location our pediatric services include nephrology, hematology/oncology, pulmonology, allergy, cardiology, rheumatology, endocrinology, gastroenterology, and our neonatal follow-up program.
For more information or to schedule an appointment, please call your child’s specialty division directly or contact our concierge at 844-4-MD-BCHP.
