Current Environment:

A family-centered medical home, a concept developed by the American Academy of Pediatrics (AAP), is an approach to providing comprehensive primary care. This medical home is culturally effective to every child and adolescent. Medical homes address preventative, acute, and chronic care from birth through transition to adulthood – this is something pediatricians have been doing for generations.

Every clinic associated with Pediatric Physician’s Organization of Children’s Hospital (PPOC) has incorporated the concept of the medical home in their daily encounters with patients.

two women medical professionals looking at a clipboard
a pediatric exam room with a purple wall and decals of monkeys on vines

Here at Walden Pond Pediatrics, the medical home care coordinator acts as a liaison for our families between the practice, specialists, community resources, and the PPOC. The Medical Home Coordinator ensures each patient and family is receiving comprehensive, quality care and works in close partnership with our team to ensure that all needs of our families are met – both medical and non-medical.

In addition, the Medical Home Coordinator attends quarterly meetings that expose them and all Care Coordinators across the PPOC to educational content provided by the PPOC, Boston Children’s Hospital, or an external resource. These meetings also provide a chance for Care Coordinators to meet up with their “Buddy Groups”, which provide sharing of best practices, mentoring, support, and guidance.

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