Pediatric Associates of Hampden County | Boston Children's Hospital

To our valued patients…

We understand longer than normal wait times may be frustrating, but our staff would greatly appreciate your respect and patience during this challenging time.

Aggressive behavior includes but not limited to:

Physical Assault
Verbal Harassment
Abusive / Foul Language
Threats
Failure to Respond to Staff Instructions

Aggressive behavior will NOT be tolerated.

Pediatric Associates of Hampden County has a zero tolerance policy for such behavior and violators will be removed and subject to dismissal from our facility.

Updated Evening Hours

Effective Monday, October 2nd, 2023 the Westfield office will be opening back up for evening hours:

Monday and Wednesday evenings: Westfield office
Tuesday and Thursday: West Springfield office
Our Saturdays will continue to be located in our West Springfield office

Attention: PAHC temporarily suspends acceptance of transferred patients

Effective October 1, 2022, Pediatric Associates of Hampden County providers will no longer accept new transferring patients. We will continue to accept newborns. We expect to again accept new patients in the near future when the current extraordinary circumstances ease. Please watch our website and Facebook page for updates.

This was not an easy decision, and one that the practice worked hard to avoid, but due to lack of available appointment openings for our existing patient population and staffing challenges throughout the entire medical field, we came to this conclusion. COVID-19 symptoms continue to cause major disruption to how our offices operate. In order to keep our families, patients and staff safe and healthy, each of our two locations now operate differently than pre-pandemic. Our commitment will always be to serve our communities with excellent patient care, and support of our families in an ever-increasing capacity, for both sick and well child and adolescent care.

Thank you for your understanding. We look forward to welcoming new families as soon as we are able. If you are in need of a new medical practice more urgently, please check with your health insurance for local options.

The Providers and Staff of PAHC

Welcome to Pediatric Associates of Hampden County, where our mission is to provide professional, compassionate, and comprehensive care to infants, children and adolescents. We strive to establish an accessible medical home in which our culturally diverse patients can be cared for in a confidential, respectful and friendly environment.

At Pediatric Associates of Hampden County, our physicians and staff understand the complex decisions parents face and are dedicated to providing the best care during times of acute illness, chronic disability and normal stages of growth and development.

Pediatric Associates of Hampden County was originally established in Westfield, Massachusetts by Dr. Paul Taylor in 1975. Dr. Taylor worked as a solo pediatrician providing care to many children in Western Massachusetts. As the practice expanded, a second office was created in Agawam in 1984 which later relocated to our current West Springfield location in 1992. As the practice has grown an emphasis has always been placed on maintaining the personal relationships between the providers and our patients and their families. The providers of Pediatric Associates of Hampden County strive to remain accessible to our patients by maintaining evening and weekend hours, and having physicians on call when our offices are closed. Our practice takes great pride in the flexibility and availability of the services we offer to our patients. We want to be the first place parents call when they have a concern about their children.