Westfield, MA 413-562-5256
West Springfield, MA 413-734-1001
Westfield, MA 413-562-5256
West Springfield, MA 413-734-1001

Pediatric Associates of Hampden County

COVID-19 Vaccine for 5-11-year-old patients

November 3, 2021

We are thrilled to be able to offer the COVID-19 vaccine to our 5 – 11-year-old patients.

All the providers of PAHC strongly recommend that patients receive the vaccine.

Our Westfield office is currently offering the COVID19 vaccine to children 5 years and older who are in the office for a scheduled Well visit, or a non-sick appointment.

The Westfield office will be hosting a clinic for patients of PAHC between the ages of 5 – 11 years of age on Saturday, November 13, 2021, 8:00 a.m. – 4:00 p.m., with the second dose being scheduled for Saturday, December 4, 2021, 8:00 a.m. – 4:00 p.m.

We highly recommend booking your appointment for the clinic thru our MyChart patient portal. If you do not have a MyChart account please call either office to sign up, otherwise, you may call either office to book the appointment.

Due to COVID -19 restrictions, we are asking only 1 parent or guardian to accompany their child.

Please do not arrive early for your appointment.

Once you arrive please remain in your car and text our office your child’s name, and state, “here for COVID-19 vaccine”. Example: text to 413-562-5256 or 413-734-1001 “John Smith here for COVID-19 vaccine”.

We know the demand to accommodate all our patients will likely exceed our capacity for the initial clinic. Further communication to follow after the clinic.

Thank you for your patience and understanding.

Welcome to Pediatric Associates of Hampden County, where our mission is to provide professional, compassionate, and comprehensive care to infants, children and adolescents. We strive to establish an accessible medical home in which our culturally diverse patients can be cared for in a confidential, respectful and friendly environment.

At Pediatric Associates of Hampden County, our physicians and staff understand the complex decisions parents face and are dedicated to providing the best care during times of acute illness, chronic disability and normal stages of growth and development.

Pediatric Associates of Hampden County was originally established in Westfield, Massachusetts by Dr. Paul Taylor in 1975. Dr. Taylor worked as a solo pediatrician providing care to many children in Western Massachusetts. As the practice expanded, a second office was created in Agawam in 1984 which later relocated to our current West Springfield location in 1992. As the practice has grown an emphasis has always been placed on maintaining the personal relationships between the providers and our patients and their families. The providers of Pediatric Associates of Hampden County strive to remain accessible to our patients by maintaining evening and weekend hours, and having physicians on call when our offices are closed. Our practice takes great pride in the flexibility and availability of the services we offer to our patients. We want to be the first place parents call when they have a concern about their children.

Office updates

Your child’s health and well-being are our top priority. Learn about our new office policies designed to keep you and your family safe.


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Virtual visits

Our office is now able to provide virtual visits for medical and behavioral health when appropriate

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We're hiring!

Now hiring full time Medical Assistants. Must be Certified or Registered.

Please click here to apply: Certified Medical Assistant - West Springfield, MA 01089 - Indeed.com

What's New?

PAHC Flu Clinic

When: Saturday, September 25, 2021
Where: Westfield office
Time: 8 a.m. to 4 p.m.

MyChart enabled patients may make an appointment thru the patient portal.

If you are not MyChart enabled please call our office today to sign up!

You may also call our office to make an appointment.

September 9, 2021

Updated! Earlier start date

PAHC, like many other medical practices, has continued to change in response to the COVID pandemic, including when and how we see patients. Return to school and Fall weather coming also tend to increase the number of children that need to be seen for respiratory infections like cough and runny nose, fever and generally feeling ill. We also have had staffing challenges due to the pandemic. In order to meet the demand, and to continue to see all of our patients in the safest way possible, starting September 20, we will be seeing well children only in the Westfield office, and sick children only in the West Springfield office.

This means that our providers will be going to each office on different days to see their patients. We realize that this is an inconvenience for many, and beg your patience and understanding. It's tough on us, too, but it's extremely important that we continue to maintain our very high standards in caring for our families. If getting to Westfield is tough for you, we encourage you to get a MyChart account if you don't already have one. This allows you to conduct some visits virtually via Zoom, and can help make transportation challenges much easier. This change isn't forever, and we look forward to both offices operating in a more "normal" fashion someday very soon.

Coronavirus (COVID-19) information

August 19, 2021

At Pediatric Associates of Hampden County your child’s health and well-being are our top priority. We continue to work diligently to stay up to date with the latest recommendations regarding COVID-19, from the CDC, the Massachusetts Department of Health, and our colleges at Boston Children’s Hospital.   


Billing News Update

July 9, 2021

One change in particular that we wish to describe to you is how billing for routine checkups works under the new guidelines.


COVID Vaccine

May 18, 2021

PAHC encourages all people ages 12 and up to get the COVID vaccine. We unfortunately are unable to provide the shots directly, but it is very easy and quick to find a location and time at: https://vaxfinder.mass.gov/

For more information regarding the COVID vaccine, check out the https://www.mass.gov/covid-19-vaccine website.

COVID Testing

November 2, 2020

PAHC continues to be available to help facilitate COVID testing for our patients. Please do not hesitate to contact our office.  

We would also like to offer our patients an additional resource to help families locate COVID testing sites in our area via the module below: 

Please see the attached sheet from the Massachusetts Chapter of the American Academy of Pediatrics (AAP) for questions regarding COVID symptoms, differences between "isolation" and "quarantine", as well as state return to school recommendations for children with COVID-like symptoms or an exposure to close contacts.  (Please note that each school district may have their own guidelines).

PAHC's Return to School Policy

August 18, 2020

For school return, we recommend that all schools regularly endorse staff and students wear a cloth face covering, washing hands and practice physical distancing. The risks of not being in school are greater than the risks of spreading COVID when safety measures are practiced. The risks of not being in school include missing out on necessary education, physical occupational and speech therapy, necessary social skills, and the high level of academics that are required to master at each grade level.

Pediatricians recommend that all children should be in an appropriate educational setting. Keep children at home if they have a fever, cough, congestion, runny nose, diarrhea or vomiting. If a person tests COVID-19 positive, they can return to public settings when 24 hours fever-free without taking any fever medication AND their symptoms are improving AND it's been at least 10 days from beginning of symptoms AND at least 10 days from the date the positive test came back. If symptomatic but didn't get tested, all of the above guidelines. If COVID19 negative, return to public setting with 24 hours fever-free and symptoms improving.

PAHC's Mask Policy

August 17, 2020

Children ages 2 years and older can and should wear a cloth face mask, including while in schools, child care and other group settings. The ONLY exceptions to this universal recommendation for adults and children are for someone who is in respiratory distress or is unconscious, incapacitated or otherwise unable to remove a face covering without assistance. Note, asthma is not a reason not to wear a mask. The opposite is true - a person with asthma should take that step to protect themselves. We will not write letters stating that children do not need to wear masks.

New Appointment Reminder Service!

June 24, 2020

As of June 30th, 2020 we will have a new appointment reminder system for our patients. Families will now be notified via text message or voicemail.

Once your appointment is booked you will receive a notification that same day.  The appointment reminders will be sent two weeks, three days, and three hours prior to your visit. For Virtual Visit appointments, the reminder will go out three days and then again one hour prior to your visit.


Virtual Visits Now Available

May 1, 2020

We are happy to let you know that our office is now able to provide Virtual Visits for medical and behavioral health when appropriate.  We remain available in our office for visits that require a physical exam (for example ear checks); we ask that you please bear with us as we all get used to this new technology.