Our Hours of Operation
Our weekday schedule is as follows:
- Morning Session: 9 a.m. to 12:30 p.m.
- Closed for Lunch: 12:30 p.m. to 1:30 p.m.
- Afternoon Session: 1:30 p.m. to 5:30 p.m.
Nurse Telephone Advice
- Morning Session: 8:00 a.m. to 12:30 p.m.
- Afternoon Session: 1:30 PM to 5:30 PM
Receptionist Telephone Service
- Morning Session: 8 a.m. to 12:30 p.m.
- Afternoon Session: 1:00 p.m. to 5:30 p.m.
Weekday after hours procedure:
Each weekday, the on-call physician is available to see urgent care patients in the late afternoon (usually until 6 p.m.). Depending on patient volume, urgent care appointments will sometimes be booked beyond 6 p.m.. If you feel your child needs to be seen, please call as early in the day as possible to make sure that your child can have an appointment.
From 5:30 p.m. until 8 a.m., our telephones are answered by the answering service. After 5:30 p.m., patient calls are routed by the answering service to our nurse telephone triage service. If you have an urgent question about your child's health that cannot wait until the next business day, you may call at any time and speak with the nurse triage service. There is always a Needham Pediatrics physician on-call to provide back up to the nurse triage service if an unusual or complex situation arises.
Needham Pediatrics is closed for regular business on the following upcoming federal or state holidays:
- New Year's Day (Jan 1)
- Martin Luther King Day
- Presidents' Day
- Patriots' Day
- Memorial Day
- Independence Day (July 4)
- Labor Day
- Columbus Day
- Christmas (December 25)
On Saturdays, Sundays, and holidays, no routine appointments are scheduled. However, 365 days a year there is a Needham Pediatrics physician available to see patients with urgent problems that cannot wait until the next regular business day. Urgent care hours run from 9:00 a.m. until around 1 p.m.. Depending on patient volume, urgent care appointments may be booked later than 1 p.m.. If you feel your child needs to be seen on a weekend or holiday, please call between 8 a.m. and noon to arrange an appointment. Between these hours, the receptionist at Needham Pediatrics will answer your call and help arrange an appointment. NOTE: If you call after noon, you will reach our nurse triage telephone service. The telphone nurses can answer your quesitons, but you will NOT be able to book an appointment.
If you need urgent advice later in the day, the office will be closed but there is always someone available to help. Our after hours calls are answered by our nurse telephone triage answering service. There is always a Needham Pediatrics physician on-call to back up the triage nurses for unusual or complex situations that arise.