The physicians, nurses and staff at Longwood Pediatrics are honored that you have chosen us as your health care providers. Our goal is to provide quality healthcare to your child and to make your visit as quick and efficient as is medically necessary.
If your child is having a life threatening emergency, please call 911.
Scheduling your appointment
If you would like your child to be seen for a sick visit, please call the office for an appointment during regular business hours.
If you would like to schedule a follow up appointment or a routine physical appointment, please either call the office between 8:30 am & 5:30 pm on weekdays or log into the patient portal. Please note that when using the patient portal you will receive a response within 72 hours but no later than 5 business days. We try to keep the phones available from 8:30 am to 10 am to schedule urgent, sick, same day appointments.
Your primary care provider
If your child is sick, we will try to schedule appointments with your primary care physician or primary nurse practitioner when possible. Routine physical appointments are scheduled with your primary care physician or primary care nurse practitioner.
Our physicians work closely with the nurse practitioners in our office. All the nurse practitioners are ANCC credentialed and specialize in pediatrics. They can provide care to your children when they are sick or for routine care. The physicians often alternate routine well visits with the nurse practitioners so that two providers know your children and their healthcare needs.
When to call for a routine appointment
Our schedules are released for booking 1 year in advance on the 1st of the month. Due to the high volume of routine physical appointments, especially during the summer months, it is important that you call the office to schedule your appointment as soon as possible. Please call the office during regular business hours to schedule a routine appointment.
In an effort to help you remember a scheduled appointment, we confirm our appointments by telephone 48 hours in advance. However, it is the patient/family responsibility to keep the appointments that you have scheduled with us. Currently we are using Televox to make these calls to you. If you need to cancel or reschedule an appointment, please respond using the Televox prompts or call the office as soon as possible.
Please make sure to bring your insurance card to every visit so we can verify that we have the correct information. Co-payments are expected at the time of visit. Please see our financial policy for additional information.
Please note that we do not have walk-in appointments available. If you want a sibling to be seen with another child, please call so we can be prepared for the visit. Please allow time for traffic and parking. If you arrive more than 20 minutes late for your appointment, you may be asked to reschedule. Despite all our efforts to maintain an on time schedule, sometimes the providers run late due to unexpected emergencies.