Longwood Pediatrics, LLP
319 Longwood Avenue
Boston, MA 02115
Calling our office
Our main number is 617-277-7320. This is the best and most efficient way to reach us for any questions or concerns at any hour of the day or night.
When you call our main number 617-277-7320 during regular business hours, you will be prompted to select one of the options listed below.
- Option 2: To Make Appointments or speak with our front desk
- Option 3: To leave a message for a nurse
- Option 4: To request a prescription refill or obtain test results
- Option 5: To leave a message for Medical Records
- Option 6: To request a referral or leave a message for the billing office.
To reach the Billing Office directly you can call 617-277-1703.
Calling our office after our regular business hours (evenings, weekends and holidays)
Please restrict your after-hours calls to urgent questions only. If you do call after hours you will be directed to our answering service who will then direct your call accordingly.
Longwood Pediatrics has 24-hour telephone coverage for urgent concerns. After hours calls are answered by well-trained pediatric nurses who follow protocols approved by Longwood Pediatrics. In the case of serious emergencies or complicated problems, a Longwood Pediatrics physician is always available. If at any time, you would like to speak to a physician, please ask the triage nurse to page the physician-on-call.
***Please note that our phone service does, on occasion, go down. At these times, please call our answering service directly at 508-270-7430. They will fax a message to us and we will call you back as soon as possible.
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