Our office staff works hard to ensure patient comfort and convenience. To help you better understand our office operations, we have included the information you need about our hours, appointments, insurance acceptance and billing below.
- Monday through Friday | 8 a.m. to 5 p.m.
- Saturday & Sudnay | Sick visits by on-call physician
Evening and weekend coverage
If you have an urgent question about your child when our office is closed, help is available. Please call our main number. The recording will instruct you on how to reach the on-call physician or NP (either by page or cell phone). After 9 p.m. you will be directed to a nurse triage service for advice.
Weekend coverage is shared with Centre Pediatrics. If your child needs to be seen for an urgent visit on a weekend or holiday, morning visits are available. Please call our main number to find out which office is on-call. We generally schedule patients; Centre Pediatrics typically holds a walk-in clinic. It is best to call as early as possible in order to ensure your child can be seen.
Well-visits are best scheduled at least two months in advance as our schedules fill quickly. We encourage you to schedule your child's next appointment before leaving the office.
Same-day appointments are available for sick patients. Please call if you would like your child to be seen.
We understand occasional circumstances prevent you from keeping your scheduled appointment. If possible, please notify our office in advance if you are running late or unable to make your appointment. Our scheduling coordinators will do their best to re-schedule you promptly.
To process an insurance referral, please call our referral coordinator. 617-232-2915, option 2.
Insurance and billing
Please call or Email us for information specific to your insurance company and plan.
For billing questions for Brookline Pediatrics, please call our billing department: Monday - Friday: 8 a.m. to 4:30 p.m.
Phone: 833-713-0206 or send a billing question through MyChart.
For billing questions for Dr. Fred Mandell, please contact Linda Vitale at 978-657-0283 or LRV889@aol.com
We accept checks, cash or credit cards (Visa or Mastercard).