COVID-19 Office Update | Alena Ashenberg MD, Pediatrics

We hope you and your families are doing well. We are carefully and thoughtfully expanding our in-office services .

Office hours:

 

Our office hours during COVID-19 are Monday, Wednesday, Thursday, and Friday 8am to 5pm; Tuesday and Saturday from 8 am – 12pm.

We provide care for all our patients of all ages for routine preventive health maintenance visits and sick visits and you can book these now.
 
We follow the Massachusetts Public Health Guidelines as well as guidelines from the Physician Organization at Boston Children’s Hospital.

  • We ask you to wear a mask for your visit with us and limit accompanying adults to one.
  • All health maintenance visits are seen in in a dedicated part of the office and at separate time blocks from sick visits. All room surfaces are cleaned between patients. 
  • We do not use the waiting room, please call upon arrival at the parking lot so we can direct you to the appropriate exam room.
  • Telehealth visits are available. Call to sign up for our patient portal.

Sign up for MyChart

Signing up for a MyChart account allows you access to Telehealth visits, access to test results, and more.

Learn More About MyChart

Log in to MyChart

How can you help?

 

  • Parents and patients (who are old enough and can tolerate it) should wear their own masks to appointments. Because ·of shortages in PPE we can only provide masks to patients experiencing respiratory symptoms.
  • One parent only to accompany the patient to the exam room when possible.
  • Please continue to be patient with us, we appreciate it so much.
  • Sign up for MyChart, and if your child is 13 years and older they will need MyChart accounts to have a Telehealth Visit. Our receptionists will be happy to assist you during business hours with a login. Please be proactive and set up an account now so that care can be expedient if it becomes necessary.