Volunteer Services

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Volunteer Services

We are fortunate that there are so many individuals interested in volunteering at Boston Children's Hospital. We presently have a diverse, trained group of more than 1,600 individuals who selflessly devote thousands of hours each year to support the hospital staff and our patients and families. Whether playing with children during wait times or helping families find their way in the halls, the volunteers at Boston Children's Hospital make a difference providing a special human connection that often eases the stress for patients and families going through difficult times.

Thank you for your interest in joining Boston Children's Hospital Volunteer Services!

The 2018 Summer Teen Program has been filled. We have reached our capacity with requests for applications.

Details for opportunities to join the Summer Adult Program and the One-Year Adult Program (beginning summer 2018) will be posted on the web page Monday, March 12, 2018.

Please visit the Special Assignment page periodically where we will post open assignments as they become available.


Overview of Volunteer Roles:

Volunteers at Boston Children's Hospital perform a wide array of duties throughout the organization.

Here is a brief description of the two main roles which are open to volunteer applicants.

  • Inpatient/Clinic Volunteers - Interact with patients, siblings and families at the bedside, in the playroom or waiting room area to provide opportunities for developmentally appropriate play and socialization which may include holding infants/toddler, engaging in art, reading and taking part in structured activities with patients. Additionally, the volunteer would assist their supervisor with any other needs, such as unit programming, preparing materials for special events and helping organize and maintain a safe, clean environment while assisting with toy washing.
  • Customer Service Volunteers - Create welcoming atmosphere at main entrance of hospital and provide way finding assistance to all patients, families and guests. Assist patients and families at time of discharge from the hospital. Additionally, customer service volunteers engage with patients and siblings through play-based activities in the Hale Family Center for Families.

Volunteers are allowed to play children or to complete non-medical tasks. Volunteers must be mindful of patient privacy and confidentiality is respected at all times; individual illnesses are not discussed.

Boston Children’s is so much more than a hospital—it’s a community of researchers, clinicians, administrators, support staff, innovators, teachers, patients and families, all working together to make the impossible possible. ”
- Sandra L. Fenwick, President and CEO

Boston Children's Hospital
300 Longwood Avenue, Boston, MA 02115
For Patients: 617-355-6000
For Referring Providers: 844-BCH-PEDS | 844-224-7337