When can I book my reservation?
You can submit your application up to four months in advance of your hospital stay.
What is the cost to stay?
- If you are staying at the Yawkey Family Inn, the rate is $30 per night.
- If you are staying at the Bon, the rate is $75 per night.
If you are staying for up to a week, full payment is expected at check-in. If you are staying for more than a week, your first week’s payment is due at check-in. The remainder will be billed on a weekly basis.
How long can I stay for?
Length of eligibility is based on appointments. Families are eligible for housing up to one day before their appointment and can check out as late as the second morning after. For patients with multiple consecutive days of appointments, the check-out date is based on the last appointment.
What do I do if I end up needing accommodations for longer than originally anticipated?
Please notify housing staff immediately of any changes in reservation needs. We cannot guarantee reservation extensions, but we will do everything we can to accommodate you.
When do I check in?
Check-in for both locations is daily from 2 to 7 p.m.
You will need to speak with the housing staff to make other arrangements if you are unable to check in during these times.
When do I check out?
Check-out for both locations is at 11 a.m.
How many guests can stay in a room?
Because of Boston Children’s Hospital’s current visitor policy, we are only able to accommodate up to three guests per room. This includes the patient, if they are staying in the room. No additional guests or visitors can enter the houses at this time.
Do I need to stay in my room each night?
Yes. Our policy is that an approved guest must stay in the room each night. Due to the high demand for rooms, you must check out if you will not be staying in your room.
Can I request more than one room?
No. We can only offer one room per patient due to the high need for affordable accommodations in the area.
Are pack-and-plays and/or cots provided?
Yes. Pack-and-plays and cots are available upon request.
Are linens and towels provided?
Yes. Linens and towels are provided to each guest.
Can I do laundry?
Yes.
- At Yawkey Family Inn: Laundry facilities (two washers, two dryers) are open for all guests to use on a first-come, first-serve basis. Guests are responsible for providing their own laundry detergent. Only high-efficiency liquid detergent or pods, please.
- At the Bon: There is a full laundry room in the building. There is a cost of $2.50 per wash and $2.50 per dry. Guests are responsible for providing their own laundry detergent.
Can I cook at the houses?
Yes.
- At Yawkey Family Inn: There is a shared kitchen with a stove, oven, and prep surfaces. Pots, pans, and other cookware is supplied by the program and stored in the kitchen. There is a coffee station on the first floor near the office for all guests to enjoy.
- At the Bon: Each room has a kitchenette with an induction cooktop, microwave, and oven. Rooms are supplied with baking sheets, pots, pans, plates, cups, and utensils.
Is there a place to store my food?
Yes.
- At Yawkey Family Inn: There is a small space (approximately the size of a shoebox) in the pantry, refrigerator, and freezer for you to store food. Additionally, we are now allowing families to store food items in their room, in the closet or in-room refrigerator.
- At the Bon: Each room has a refrigerator, freezer, and plenty of shelf storage. All rooms have a single-pod Keurig to make coffee.
Where can I store my breast milk or medications that need to be refrigerated?
We have breast milk freezers and medication refrigerators for your use at Yawkey Family Inn. Additionally, there is a mini fridge in your room/apartment for refrigerated medications.
Is there a staff member available at all times?
The office is open every day from 8:30 a.m. to 10 p.m., including holidays and weekends. Staff is on-site 24 hours a day but is only available after hours for emergencies.
Is there a shuttle to the hospital?
Yes. There is a free, on-demand shuttle between the houses and hospital from 6:15 a.m. to 11 p.m. Monday through Friday. Please call for the shuttle no less than 30 minutes before the time you need to be picked up. On holidays, weekends, and overnights (midnight to 5:45 a.m.), a free security escort is available.
