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Boston Children's Hospital Global Health

Your Privacy

In general, the confidentiality of all communications between a social worker and patient, parent or legal guardian is protected by law. In order to provide the best care possible to you and your family members, some information may be shared with other members of the hospital health care team. Like other hospital professionals, social workers document information in the medical record that is available to other team members in order to coordinate a comprehensive plan of care.

  • With certain legal exceptions, all communications with a social worker can be released outside of Boston Children's Hospital only with the written consent of the patient, parent or legal guardian. A social worker may be required to disclose confidential communication in situations when:
  • There is reasonable cause to believe that a child or disabled person is at risk for abuse or neglect
  • There is reason to believe that an individual poses a serious threat to self or others
  • There is a judicial order mandating a release of communications

If you have questions about our confidentiality policy, please ask your social worker.

Contact Us

Phone: 617-355-7965

Hours: Monday to Friday, 8:30 a.m. to 5 p.m.

A clinical social worker may be contacted through the page operator at 617-355-6369 after hours, weekends and holidays.