For Patients and Families

Customer Service

We understand that a hospital stay can sometimes be difficult and overwhelming. As well as caring for a sick child, you’ve got to navigate payment and other practicalities. Here are some helpful resources, so that you can focus on the health of your child.

Visit our Medical Records section to learn how we safeguard your health information or to request a copy of your child's medical records.

Need to make a payment or have a question about insurance or your bill? Visit our Patient Billing section.

Our Patient Relations department is dedicated to addressing your health care concerns and can explain hospital policy and procedures and your rights as a patient.