When you request an online second opinion from Boston Children’s Hospital, you will be assigned a personal Care Coordinator and Staff Physician from Grand Rounds, who will be your points of contact for any questions related to your second opinion request. They will assist you through the entire process—handling logistics, collecting records, and ensuring your needs are fully met.
Get an online second opinion from Boston Children's Hospital in 4 simple steps:
Step 1. After creating an account, you can start your child’s case by simply clicking the green button on the patient dashboard or by calling us between 9 a.m. and 9 p.m. EST at 844-257-0686 (domestic) or +1-415-792-5481 (international).
Step 2. You will be prompted to provide an email address, basic patient information, locations of existing medical records and the question(s) you have about your child’s condition.
Step 3. Grand Rounds collects all your medical records and chooses the most appropriate doctor from Boston Children’s to review your case. We do the research and legwork for you and everything is handled securely to protect your privacy.
Step 4. The Boston Children’s physician reviews your diagnosis and compiles your treatment plan. They provide clear medical guidance in the form of a written second opinion, addressing the specific questions you asked. See an example written opinion here.
Step 5. A member of the Grand Rounds team will call you that day to answer any questions you may have about the second opinion.
Step 6. Your personal Care Coordinator from Grand Rounds will stay in touch to help you understand your options and make sure you’re on the path to better health.
Start your online second opinion now.