Banks, mail, essentials

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In the hospital:

  • Two Bank of America ATMs are located in the Fegan Building on Fegan Plaza. From the Main Lobby, take the large staircase or the Main Lobby elevator and walk straight ahead (toward the Farley and Fegan signs). The ATMs are on the right and left.

  • The hospital cashiers sells stamp and can give change. They are located on the 1st floor of the Farley building, past the Center for Families.

Banks within waking distance (with 24-hour ATMs):

  • Bank of America ATMs are located across the street at 333 Longwood Avenue, and next door in the Galleria.

  • Citibank
    1367 Boylston Street
    Open Monday to Friday, 8 a.m. to 6 p.m.
    Saturday, 9 a.m. to 3 p.m.

  • Citizens Bank
    435 Brookline Avenue
    Open Monday to Wednesday and Friday, 9 a.m. to 4 p.m.
    Thursday, 9 a.m. to 5 p.m.

  • Sovereign Bank
    552 Commonwealth Avenue
    Open Monday to Wednesday, 9 a.m. to 4 p.m.
    Thursday and Friday, 9 a.m. to 5 p.m.


Friends and relatives can send mail to your child while in the hospital. Ask your child's Child Life specialist for the exact address.

There are also several post offices close to the hospital:

  • The UPS Store
    423 Brookline Avenue
    Open Monday to Friday, 8 a.m. to 6:30 p.m.
    Saturday, 10 am - 4 pm

  • U.S. Post Office
    1575 Tremont Street
    Open Monday to Friday, 7 a.m. to 7 p.m.
    Saturday, 8 a.m. to noon

Fitness Center

  • Parents and guardians have free access to a local gym, Fitcorp, during their stay at Boston Children's. To use the facilities, just show the front desk your yellow ID badge. Located a stone’s throw from the hospital at 77 Ave. Louis Pasteur, the gym is open from 5:30 a.m. to 10 p.m. Monday through Thursday, 5:30 a.m. to 9 p.m. on Friday, 9 a.m. to 7 p.m. on Saturday, and 9 a.m. to 6 p.m. Sunday. Please call 617-738-9229 for more information.

Toiletries and essentials

  • CVS Pharmacy, located in the Main Lobby to the left of Au Bon Pain and behind the main Information Desk, offers a full-service pharmacy, as well as a selection of personal care items, over-the-counter medications, cosmetics, film, batteries, magazines and other items for your convenience. CVS is open daily from 8 a.m. to 8 p.m. Phone: (617) 975-3500.


  • Trinkets and Treasures, our gift shop, has a wide selection of gifts for kids of all ages. Located next to CVS Pharmacy in the main lobby, the gift store is open Monday through Friday, 8 a.m. to 8 p.m.; Saturday and Sunday, 10 a.m. to 6 p.m. Phone: 617-232-1147.

Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

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This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

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