We understand that a hospital stay can sometimes be difficult and overwhelming. As well as caring for a sick child, you’ve got to navigate payment and other practicalities. Here are some helpful resources, so that you can focus on the health of your child.
Medical Records to request a copy of your child's medical records.
Patient Billing to make a payment or ask a question about insurance or your bill.
Patient Relations is dedicated to addressing your health care concerns and can explain hospital policy and procedures and your rights as a patient.
Check-in made easier
Boston Children's Hospital's self-serve kiosks are designed to make your visit run quicker and more smoothly.
With our convenient kiosks you can:
- check into an appointment
- print maps
- make copayments
Kiosks are available in Fegan 2 and 6 at Boston Children's, as well as the lobbies of select Boston Children's locations such as Martha Eliot Health Center, 333 Longwood Avenue and Boston Children's at Peabody.