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Boston, Mass. -- As government, industry and academic leaders work to transform the nation's health information system, there is increasing interest in the notion of a national health information network in which consumers can actively engage, and which can provide the foundation for an "iPhone-like" ecosystem of applications to compete on price and value. In such an ecosystem, purchasers of applications--whether physicians and hospitals buying electronic health records, or patients and consumers buying technology to support wellness and disease management-- would be able to easily substitute any application for any other.
Assembled at a conference hosted by Children's Hospital Boston and Harvard Medical School, more than 100 thought leaders, including representatives from the Executive Office of the President, the Department of Health and Human Services, Google, Microsoft, IBM, and a diverse array of companies, universities, and organizations, explored innovative ways to transform the national Health IT system.
Kenneth Mandl, a physician and researcher at Children's Hospital Boston and associate professor at Harvard Medical School, explains: "If health information technology evolves to provide platforms that permit physician practices, hospitals, or patients to pick and choose from a 'store' of applications that are entirely substitutable, a competitive environment will emerge that allows for better pricing, more customized applications and innovations that cannot be anticipated at the moment. Value should be high, and switching costs low."
Mitch Kapor, founder of the Lotus Corporation and now Senior Advisor on Health Information Technology at the Center for American Progress, opened the meeting suggesting that a new "Health Internet" could arise through processes that parallel those in the personal computer and Internet revolutions. He highlighted the catalytic role that government played in defining common protocols for the Internet which enabled the Internet to be created from open source and proprietary software. He also called out the critical role of consumer applications in driving growth of the PC and the Internet, throwing into greater relief the requirements for success of a "Health Internet."
Isaac Kohane, director of the Children's Hospital Informatics Program and professor at Harvard Medical School elaborates: "The model has proven successful for personally controlled health record platforms such as the Indivo system developed at Children's Hospital Boston, Microsoft's HealthVault, and the GoogleHealth system. These consumer-driven platforms have attracted development of an ecosystem of third party applications that add value. Substitutability of healthcare applications gives doctors and patients choice in what best fits their needs."
Clayton Christensen, professor at Harvard Business School and author of The Innovator's Prescription: A Disruptive Solution for Health Care, strongly encouraged promotion of disruptive innovation in health information technology. He spoke about the need to move from current-stage complex monolithic health information systems toward platforms that distribute innovation and that engage the consumer. He emphasized that such disruption is a normal part of product life cycles across many industries and warned against policies that would stifle it.
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