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Press Room
FOR IMMEDIATE RELEASE
Friday, October 22, 2004
For Further Information:
Susan Craig
617-355-6420
susan.craig@childrens.harvard.edu
Non-Profit Organizations Dominate Upper Ranks of 2004 Massachusetts Corporate Reputation Survey
Children's Hospital Boston Ranks as Highest Medical Institution
Non-profit institutions in higher education and health care delivery enjoy the best reputations among business executives in Massachusetts, according to survey results released today rating the reputations of the Bay State's leading private and public enterprises.

Leading executives view Children's Hospital Boston as the most esteemed medical institution, Harvard University as the state's most reputable academic center, and Fidelity Investments as the local for-profit company with the best reputation, according to the results of the second annual Massachusetts Corporate Reputation Survey (MCRS).

It was Harvard University's second consecutive appearance at the top of the reputation survey conducted exclusively for Morrissey & Company, a national reputation management and public relations firm based in Boston. Rounding out the top 10 were: Children's Hospital Boston, Boston University, Massachusetts General Hospital, Tufts University, Boston College, Northeastern University, Fidelity Investments, Brigham & Women's Hospital and Staples, respectively.

''An organization's reputation is its most valuable asset. It is the composite picture of how it is viewed by its key audiences,'' said Peter A. Morrissey, president and CEO of Morrissey & Company. ''The highly rated institutions in the Massachusetts Corporate Reputation Survey have earned the recognition, credibility and trust of the area's business leaders through their actions and behaviors, not through words alone. For them, reputation is about deeds, not spin.''

The MCRS was conducted in September by Opinion Dynamics Corporation, a national leader in market research, polling and consulting based in Cambridge, Mass. The survey asked 200 C-level executives to rate a select list of 69 Massachusetts companies and organizations on six attributes -- general reputation, products and services, social responsibility, ethics and corporate governance, workplace and financial performance.

The complete results of the 2004 MCRS, as well as the results of last year's inaugural survey, can be found at www.reputationsurvey.com.

Business executives gave 10 of the 69 organizations ranked in the 2004 MCRS a ''superior'' reputation rating, a score of 60 or higher out of a possible 100. Fifteen enterprises scored between 50 and 60, achieving ''very good'' reputations; and eight were rated with ''good'' reputations, scoring between 40 and 50 points. The remaining 36 organizations, many of them Massachusetts newsmakers on a regular basis, scored below 40.

Children's Hospital Boston is the nation's leading pediatric medical center, the largest provider of health care to Massachusetts' children, and the primary pediatric teaching hospital of Harvard Medical School. Children's provides pediatric and adolescent health services for patients from birth through age 21. In addition to 325 inpatient beds and comprehensive outpatient programs, it houses the world's largest research enterprise based at a pediatric medical center. More than 500 scientists, including eight members of the National Academy of Sciences, nine members of the Institute of Medicine and 10 members of the Howard Hughes Medical Institute comprise Children's research community. For more information about the hospital visit: www.childrenshospital.org.

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