Media Relations Policy

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To effectively welcome the media to Boston Children's, the Department of Public Affairs has established the following guidelines for arranging interviews, videotape sessions, or photo opportunities.

  • Please call Public Affairs to arrange all interviews or background conversations with any member of Boston Children's staff. Public Affairs tracks all inquiries from the media, and when appropriate, can provide additional or more appropriate sources for your story.
     
  • Reporters must identify Boston Children's Hospital staff by their Children's title in stories related to the staff member's work or role at Children's.
     
  • Reporters are asked to use the complete name of the institution - Boston Children's Hospital - when referring to it in a print or broadcast story.
     
  • Advance notice of on-site interviews is necessary so Public Affairs staff can arrange for a room for media interviews or shoots, notify the patient care areas involved and line up the appropriate patients, families and Boston Children's staff for your story.
     
  • To protect the privacy of all other Children's patients and families, Public Affairs must accompany all reporters, film crews and photographers on the Boston Children's campus or at the Martha Eliot Health Center.
     
  • Under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, no information other than a one-word condition on a patient's medical status is made available to any member of the media unless/until Public Affairs receives written authorization from a patient's parent or guardian.
Request an Appointment

If this is a medical emergency, please dial 9-1-1. This form should not be used in an emergency.

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Send RequestIf you do not see the specialty you are looking for, please call us at: 617-355-6000.International visitors should call International Health Services at +1-617-355-5209.
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This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

This department is currently not accepting appointment requests online. Please call us at: 617-355-6000. International +1-617-355-6000.

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If you have questions or would like more information, please call:

617-355-6000 +1-617-355-6000
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