Guest Services

We offer a wide range of nonmedical guest services to international families. We want to make your stay in Boston as comfortable and stress-free as possible, so in addition to providing travel and accommodations assistance, we'll help you find your way around and feel at home in the city.

Our support staff is available to help with a variety of tasks and errands, including grocery shopping, pharmacy trips, banking, packing and shipping, and any paperwork that might arise during your visit.

We'll also help you plan downtime activities that will give your family an opportunity to relax. We can recommend area attractions, make restaurant reservations, schedule spa and exercise appointments, and more.

Perhaps most importantly, we'll connect you with cultural and religious groups from your country in the Boston area. Finding a little piece of home in Boston can make all the difference in helping your family adjust and settle in.

For more information on guest services, contact Guest Services at 1-617-355-4626 or concierge.services@childrens.harvard.edu.