The International Center assigns a dedicated case coordinator to your family when you contact us to inquire about treatment for a child. This case coordinator serves as your personal guide to the hospital, providing expert insight and assistance at every stage of your child's care.
Before your visit, your coordinator will communicate with your child's referring physician, collect and translate medical records and other paperwork, identify the best doctors and services for your child, develop a detailed plan of care, provide cost estimates for the treatment, and work with you on financial planning and assistance.
During your family's stay in Boston, your coordinator will provide regular updates on your child's progress and will be at your side to schedule appointments, arrange interpreter services, and help you navigate the hospital and surrounding areas. The coordinator can also assist with concierge services as needed.
Finally, as your child prepares to leave the hospital, the coordinator will take the lead on discharge planning and help your family with the transition to follow-up care.
Our Team of Case Coordinators
For more information on our case coordinators, contact the International Center at 1-617-355-5209