A complete guide to the patient experience at Boston Children’s Hospital.

Whether you are preparing for an inpatient stay, an outpatient visit, or the trip home, the staff of Boston Children’s Hospital is committed to creating a positive experience for you and your family. These videos will help orient you to the hospital, its services, and our staff.

Welcome to Boston Children’s Hospital

A guide for patients. Whether it’s your first time at the hospital or a return visit, Boston Children’s Hospital welcomes you, and hopes you feel at home while you receive the best medical care in the world.

What to Expect during an Inpatient Stay

Getting ready for your child’s inpatient stay. The Boston Children's staff explains it all to you – from what to bring and where to stay, to meals and other available services.

What to Expect during an Outpatient Visit

Getting ready for an outpatient visit. The Boston Children's staff provides detailed information to help you prepare for a visit to one of our outpatient clinics, our primary care clinic, or the Emergency Department.

What to Expect When You Return Home

Getting ready to return home after receiving care at Boston Children’s Hospital. Learn how our case managers and nurses at Boston Children's Hospital can help you and your family transition back to life at home.

Get to Know your Care Team

Get to know the wide variety of care professionals who make up your child’s care team at Boston Children’s Hospital. From doctors and nurses to social workers, chaplains, psychologists, child life specialists and interpreters, these dedicated specialists are focused on caring for your child.

From Parents to Parents – How to make the most of your time at Boston Children’s

Boston Children’s Hospital operates on the idea of care centered on patients and their families. Learn how we serve the unique needs of our patients and families, and how we encourage them to be a part of the team.

For more information about receiving care at Boston Children’s Hospital, please contact the International Patient Center by writing to international.center@childrens.harvard.edu or calling +1-617-355-5209. Our Arabic-speaking staff is ready to assist you.