International Health Services | Become a Patient

Our international case coordinators are here to help you find the information and answers you need and connect you to the right care team from the initial point of contact through follow-up care.

Follow these steps to become a patient:

step 1Step 1: Prepare your child’s medical information

Obtain a medical summary translated into English along with all pertinent medical records, including imaging and lab reports.

step 2Step 2: Contact the International Center

Email us at international.center@childrens.harvard.edu or call us at 617-355-5209. A member of our International Center intake team will request and review all of your child’s medical information. Once the intake team receives the proper documentation, they will assign you a case coordinator.

Step 3Step 3: Medical record review

Our International Medical Services Team will review your child’s medical information to verify if the child is a good candidate for treatment at Boston Children’s Hospital.

Step 4Step 4: Financial review

We will send you a tentative financial estimate prior to your arrival at Boston Children’s. We take into account healthcare benefits and will obtain a letter of guarantee from your insurance provider. If you are paying out of pocket, you must provide full payment before arrival.

Step 5Step 5: Schedule appointments

We will schedule your child’s appointments once the financial review is complete and we receive financial clearance.

step 6Step 6: Plan your arrival

After completing steps 1 through 5, you can arrange airfare and accommodations in Boston. Our International Center intake team can help find a hotel or housing for you. Please contact your international case coordinator with any questions or concerns.

Become a patient at the International Center