International Resources

Patient Resources

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We are pleased that you have chosen Boston Children's Hospital for your child's medical care. Our physicians and nurses have cared for more than 1,000 children from 100 countries. Because we see so many patients from outside the United States, we strive to meet the needs and requests of each individual family.

The International Center coordinates all medical services and accommodations for international patients. Our goal is to serve as the single point of contact and resource for families, foreign providers, payers and other international organizations.

Free services

We provide the following support services free of charge:

Transportation and Accommodations:

  • Flight rescheduling for medically related changes
  • Assistance with visa letters
  • Assistance with accommodations
  • Assistance with airport transportation


  • Assignment of a patient case coordinator
  • Facilitation of communication with your child's referring physician
  • Case management for patients
  • Interpreter services for medical encounters
  • Helping patients identify appropriate services and physicians
  • Welcome and exit interviews


  • Clinical summary overviews (plan of care)
  • Pricing estimates
  • Assistance with discharge planning and outside vendor
  • Consolidated billing
  • Weekly medical updates
  • Expedited appointments

Please contact International Health Services at +1-617-355-5209 or by email at to arrange for any of these services.

Fee-based services

International Health Services is happy to help you access any resources you may need outside the hospital, including:


  • Airport pickup
  • Transportation around Boston
  • Flight rescheduling for non-medically related changes


  • Restaurant reservations and access to family activities around Boston
  • Beauty, spa and exercise appointments


  • Remote second opinions
  • Running errands
  • Packing and shipping
  • Escorts to the supermarket and pharmacy
  • Purchasing groceries
  • Writing assistance
  • Assistance filling out immigration paperwork

Please contact International Health Services at +1-617-355-5209 or by email at to arrange for any of these services.


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The future of pediatrics will be forged by thinking differently, breaking paradigms and joining together in a shared vision of tackling the toughest challenges before us.”
- Sandra L. Fenwick, President and CEO